Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong toppings.
Food Quality
Frequent complaints about cold, stale, or poorly prepared food, including fries and burgers.
Service Speed
Customers noted long wait times for food, both in-store and at the drive-thru, often exacerbated by staff shortages.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food safety.
Staff Attitude
Mixed feedback on staff friendliness, with some praising helpfulness while others reported rudeness and poor management.
NW
Nick W
1 day ago
2.0
They are getting a poor rating, because of one thing: a very rude drive up person with a disability, that wouldn't listen to me, and because the screens were broken, I went to the other drive up screen that wasn't much better, but I could read it at least. She then said over the intercom to coworkers "I'm not the person to fix this circus." McDonald's is trying to be an EOE and this is how you do the company? Excellent work rest of the crew. Food was great. Pretty positive I didn't get my points either because of the drive up issue.
SV
Shua Vonhaven
Nov 15, 2025
5.0
Good mcdonald's location [3 stars on food because I'm not a huge mcdonald's fan sorry]
MF
Mike Flynn
Oct 31, 2025
5.0
Manager at this location goes above and beyond. Thank you for fixing my issue.
GJ
George John
Oct 22, 2025
1.0
Why do you cook the burgers with onions on them? I have a reaction to onions order my burger with no onions but there are always onions on them! An employee there told me they put onions on the burger when cooking.. this has got to be a food allergy no-no! Unreal, I’ll just start getting my fast food before I get to town, and NOT at a Napoli group business!
SB
Steve Bean
Oct 16, 2025
3.0
Fries were cold...burger was cold and missing the bacon