Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Frequent complaints about cold, stale, or poorly prepared food, including cold fries and hard biscuits.
Customer Service
Mixed reviews on service; while some praised friendly staff, others highlighted rudeness and poor management.
Cleanliness
Several reviews noted unsanitary conditions, including dirty dining areas and concerns about food safety.
Wait Times
Customers consistently mentioned long wait times, both in the drive-thru and for food preparation.
MM
Markita Miller
5 days ago
5.0
The service was quick, food was hot, we ate a little after 6pm thank you! Fantastic crew!
JA
Jaden Arsenault
Jan 3, 2026
1.0
I just threw $5.20 out the window because I don’t know what is up with this generation and thinking that four tiny baby diced onions is the normal amount of onions to put on a double cheeseburger but this has been a thing at multiple locations that I have been going to lately and it’s just no point in trying to find the same taste that I used to be able to get all the time because now there’s no onion there is no onion flavor on a double cheeseburger from here to Manchester I don’t know about any other locations lately but I don’t plan on finding out because I was so mad that I just threw it out my window let the birds eat that crap
CC
C.E
Dec 27, 2025
1.0
Another McDonald's that doesn't care about order accuracy. Asked for one Sugar Free Vanilla syrup in my Iced Coffee. Syrup was about 1" tall in bottom of cup with coffee floating on top. And it was regular Vanilla syrup as it skyrocked my blood sugar, which never happens when the order is correct!
HS
Haley Sciole
Dec 7, 2025
1.0
Disgusting nuggets, I don't even know what these were cooked in because the fryers sure as hell were running. Such a waste of nearly $10
So tired of having bad experiences here.
NW
Nick W
Nov 23, 2025
2.0
They are getting a poor rating, because of one thing: a very rude drive up person with a disability, that wouldn't listen to me, and because the screens were broken, I went to the other drive up screen that wasn't much better, but I could read it at least. She then said over the intercom to coworkers "I'm not the person to fix this circus." McDonald's is trying to be an EOE and this is how you do the company? Excellent work rest of the crew. Food was great. Pretty positive I didn't get my points either because of the drive up issue.