Dunkin'

3.8
392 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Concord, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
62 Manchester St, Concord, NH
03301, United States

Hours

Reviews

3.8
392 reviews
5 stars
171
4 stars
89
3 stars
49
2 stars
30
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and personable, with specific mentions of individual employees going above and beyond.

Service Issues

Numerous reviews highlighted problems with order accuracy, slow service, and rude behavior from some staff members, particularly during busy times.

Management Concerns

Several customers expressed dissatisfaction with management practices, including understaffing, lack of support for employees, and poor handling of customer complaints.

Product Quality

While some customers enjoyed the food and drinks, there were complaints about burnt coffee and incorrect orders, indicating inconsistency in product quality.

Cleanliness and Environment

The cleanliness of the location received mixed reviews, with some customers noting clean bathrooms and a pleasant atmosphere, while others mentioned issues with maintenance.
  • QB
    Quincy Bagley
    Dec 27, 2025
    1.0
    Waited for over 20 minutes for 2 sandwiches and 2 wraps.... The place wasn't busy at all and had 2 people working. Person at the oven totally doesn't know what they're doing... Forgot a wrap and put bacon on an "egg and cheese no bacon".... I used to work at dunkins ALONE with twice the customers and still got everyone out quicker than what we experienced.... I'm honestly not really even blaming the workers at this point it's the management.... It's been like that at every single dunkins and it never changes....
  • JF
    James Ferrera
    Dec 16, 2025
    5.0
    The bacon egg and cheese on English muffin was the best I’ve had in years. The muffin was toasted to perfection and the bacon was delightfully crispy. 10/10
  • BW
    Brittany Wilson
    Sep 30, 2025
    5.0
    My family and I visit every weekend, and it has become the absolute highlight of our children's morning—and even our dog's! The entire staff is consistently kind and friendly regardless of how busy they become. The real standout, however, is Mandy. She always greets us with a smile and makes sure our dog gets a small pup-cup, which she knows is the key to his happiness. Mandy goes above and beyond—she has even taken the time to share great tips on fun, family-friendly events in the local area for us to check out! It's clear Mandy and the team care about their customers. This isn't just a quick stop for coffee and donuts; it's a friendly, welcoming neighborhood spot. Thank you, Mandy, and the entire Dunkin' crew, for always making our weekend routine so memorable!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Concord, NH?

Dunkin' in Concord, NH is open daily from 5:00 AM to 2:00 PM.

What specialty drinks are featured on Dunkin's holiday menu?

The holiday menu features the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.