Dunkin'

3.6
950 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Concord, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
121 S Main St, Concord, NH
03301, United States

Hours

Reviews

3.6
950 reviews
5 stars
387
4 stars
213
3 stars
126
2 stars
68
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 15 minutes, with some stating they left without being served.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, including wrong items and missing ingredients.

Staff Engagement

Feedback indicated a lack of engagement from staff, with some customers noting employees appeared distracted or unprofessional.

Cleanliness

Several reviews mentioned poor cleanliness in the restaurant, including dirty floors and unkempt bathrooms.

Customer Experience

While some customers praised individual staff members for their service, overall experiences were marred by rudeness and negative interactions.
  • CK
    Caleb Knowlton
    1 day ago
    5.0
    Pretty clean and good service but omg the food and drink I got from this Dunkin’s was so so good (11-12) is about the time I was there, whoever was working at this time props to you guys
  • EC
    Emma Caveney
    2 days ago
    2.0
    Gave them a couple chances but literally can't get an order right to save their lives
  • PM
    Patrick McEntee
    4 days ago
    1.0
    Waited 10 minutes for small coffee, employee showed up at 5:47, finished her cigarette, went in, made herself a drink and came back out for another cigarette, co worker joined her. 2 people inside struggling, she finally comes in,was rude to me so I left, never going back! Older woman, blonde ponytail, glasses, should be fired!!
  • KM
    Kirsten Madison
    Oct 26, 2025
    1.0
    Waited about 20 minutes for a mobile order I placed almost 10 minutes prior to showing up. I ordered a frozen coffee and hashbrowns. Coffee came out fine but the hashbrowns were a very long wait and came out burnt and cold. I grabbed them as soon as it was called so I'm guessing they had burnt some earlier and noticed I had been waiting a while and handed me ones that were set aside discarded just to get me out the door. Very disappointing. If I wasn't running late for work because of it I would have had them remake. Unfortunately I wasn't gonna risk food poisoning over sitting food because im pregnant and had to throw away food I paid for. Older man was also swearing and getting very flustered over ordered coming in despite it not even being very busy. Ive seen this location far busier with less staff than they had on operate more efficiently and professionally.
  • KR
    Katelynn Richmond
    Oct 25, 2025
    1.0
    The staff here appears to be disengaged, spending a considerable amount of time on their personal devices, despite a noticeable backlog of tasks that I would have gladly assisted with without compensation. There was also a rather distressing verbal altercation between management and a regular employee. I believe it would be beneficial for someone in a higher position to address these matters. Additionally, the donut I received was quite stale, suggesting it may have been left out for an extended period.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Concord, NH?

Dunkin' in Concord, NH is open 24 hours every day of the week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.