Dunkin'

3.6
466 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Berlin, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9 Green St, Berlin, NH
03570, United States

Hours

Reviews

3.6
466 reviews
5 stars
194
4 stars
97
3 stars
62
2 stars
39
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for orders, often exceeding 20 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Some customers noted that the location was clean, but others mentioned unsanitary conditions and poor management.

Product Quality

While some customers enjoyed the coffee and food, others complained about stale or poorly prepared items.
  • AA
    Aurora
    Nov 12, 2025
    1.0
    So slowww! Has been consistently slow and inconsistent with order quality for years on end. You need half an hour to sit in line if you want coffee before work in the morning.
  • TW
    T Wells
    Nov 2, 2025
    2.0
    The cashier was not helpful. She gave wrong information. I had to wait in the store for 15 to 20 minutes to get my order because it seems that online orders took priority over regular customers.
  • KG
    Kylira158 (Baby girl)
    Oct 19, 2025
    2.0
    Just because google and the Dunkin app say 24 hrs don’t expect to get breakfast before 430 when you have work at 5 and order at 410. It’s now 440 and I’m still waiting in the empty drive thru 🙂‍↕️ I’m really hoping there was a serious staffing issue.
  • JC
    John Carter
    Oct 15, 2025
    1.0
    Rude workers. They are not capable of running this place. Be ready to wait a long time to get the wrong order. Drive through sucks. Food is horrible and stale.
  • DM
    Dan Malone
    Sep 19, 2025
    1.0
    I order, thru the app(on-lie) 2 glazed donuts at 6:40 am, stopped in at 7am, my order was not ready. they were for my kid before school. waited 5 minutes, ask staff, "no idea< can't find your order". left and took the kid to school. came back, waited till 7:45, still nothing. asked the staff, still can't find the order. staff, kid of rude. one of them was not happy. I know there was only 3 workers and a lot of orders. one of the customers was trying to help with all the orders slips, and the rude worker said "not to worry, I hope they all get lost" I never got my order... I left...

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Berlin, NH?

Dunkin' in Berlin, NH is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.