Many customers praised the food for its delicious flavors and large portions, particularly highlighting dishes like Drunken Noodles and Pad Thai.
Service Experience
While most reviews noted friendly and attentive service, there were several complaints about rude behavior from a male manager, which negatively impacted some customers' experiences.
Consistency Issues
Some customers reported inconsistencies in food quality and spice levels, leading to mixed reviews on specific dishes.
Atmosphere
The restaurant's ambiance was generally described as inviting and clean, contributing positively to the dining experience.
Customer Loyalty
Despite some negative experiences, many customers expressed strong loyalty to the restaurant, indicating they would return and recommend it to others.
AH
Austin Huggins
Nov 15, 2025
5.0
Very lovely place. Whenever I’m looking to go out to eat, I always suggest here first. I’ve told everyone in my life about it. The portions are generous and it’s affordable, the staff are friendly, easy to order, spice level always on point, and everyone I bring here loves it. I love my food a lil extra spicy, so I nearly always go with 8 or 9, but 10 is great as well and clears the sinuses. If I won the lottery I would give this location 1 million for each staff member to enjoy, with the promise of free food for life of course ;)
SG
Samantha Gentry
Nov 12, 2025
5.0
Mercy Thai is one of my absolute favorite restaurants in Omaha. I've been going there for years. The Pad Thai is the best I've ever had and the Red Curry is delicious! The people are so friendly. Great food, great staff, I wouldn't change a thing!
JS
Jessica Safarik
Nov 8, 2025
5.0
My husband and I get Mercy Thai almost every weekend, it’s our go-to and never misses!!! We have been loyal customers for a few years now. The fried noodle is my favorite. 100% recommend.
TL
Ts Lauj
Nov 8, 2025
4.0
The service and the place was wondering the food was either really good or we didn't like it as much. The fish, and papaya salad was great but the spring rolls(not enough noodles, proteins) and larb was average. Overall great place to dine in.
JB
Jerry Burrus
Oct 31, 2025
5.0
Just leaving this restaurant. Awesome food and great customer service. Can’t wait for next visit I’m just leaving this restaurant. The food was amazing and the service was top-notch. I can’t wait to come back again soon! 😃😃😃
Frequently Asked Questions About Omaha Mercy Thai Restaurant
What are the operating hours of Omaha Mercy Thai Restaurant?
Omaha Mercy Thai Restaurant is open Monday through Saturday from 11:00 AM to 2:30 PM and then from 5:00 PM to 9:00 PM. It is closed on Sundays.
Does Omaha Mercy Thai Restaurant offer delivery services?
Yes, the restaurant offers delivery services during its open hours.
Can I pick up my order in store at Omaha Mercy Thai Restaurant?
Yes, in-store pickup is available along with delivery options.
Where is Omaha Mercy Thai Restaurant located?
The restaurant is located at 4741 S 96th St, Omaha, NE 68127, USA.
Is Omaha Mercy Thai Restaurant available for takeout orders?
Yes, takeout is available during the same hours as dine-in and delivery services: Monday to Saturday, 11:00 AM–2:30 PM and 5:00 PM–9:00 PM. Closed Sundays.
Where can I view the menu for Omaha Mercy Thai Restaurant?
The menu can be viewed online at https://mercythairestaurant.com/menu.
How can I place an order online for Omaha Mercy Thai Restaurant?
You can place an order online through their menu page at https://mercythairestaurant.com/menu.
What nearby places can I visit after dining at Omaha Mercy Thai Restaurant?
Nearby you can visit the L Street Lounge, a popular bar and dance club, or the Getaway Lounge for drinks and a lively atmosphere.
Is there a place nearby where I can get a haircut or beauty services near Omaha Mercy Thai Restaurant?
Yes, Shear Perfection hair salon is nearby, offering hair and beauty services.
Are there any convenience stores close to Omaha Mercy Thai Restaurant?
Yes, the 96th Quik and Friendly convenience store is close by, which also sells tobacco and liquor products.