McDonald's

3.4
1172 reviews
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Business Details

14449 W Center Rd, Omaha, NE
68144, United States
(402) 691-8266
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14449 W Center Rd, Omaha, NE
68144, United States

Hours

Reviews

3.4
1,172 reviews
5 stars
365
4 stars
266
3 stars
213
2 stars
110
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a consistently poor service experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.

Customer Experience

Several customers expressed frustration with the automated ordering system and lack of personal interaction, contributing to a negative dining experience.

Mixed Reviews

While some customers praised the food and friendly staff, these positive experiences were overshadowed by the recurring complaints.
  • RS
    Rees Schmidt
    Nov 14, 2025
    1.0
    Ordered doordash and they left out a cheeseburger and gave us a soda labeled diet coke that was a dr pepper
  • JL
    Jake Lamczyk
    Nov 14, 2025
    4.0
    Probably the most consistent McDonald’s in the city, the fries are always fantastic and fresh and seems to handle orders quickly and accurately, def the McDonald’s I always choose in omaha!
  • MF
    Micah Folken
    Oct 29, 2025
    3.0
    Food took very long to get to me
  • SH
    Steve Hill
    Oct 20, 2025
    1.0
    Absolutely Horrible. The drive thru was down to one lane so I went inside and ordered from the kiosk. 20 minutes later I got cold under cooked fries and a quarter pounder that was a dried out brick. The 3 people working there were angry at everyone and any request. Never again!!
  • AH
    Anthony Holdren
    Sep 20, 2025
    1.0
    This place doesn’t deserve customers they way they treat and act.. I asked for sauces for my nuggets at the drive thru box , asked the lady at the window and gave her 5 bucks to ensure I would get more than 1…. They gave me none….. I called back and they said I can inside and grab some ?? Yeah go behind the counter myself? Why the hell can’t they just do their job ? This is a consistent issue and won’t be going back
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 14449 W Center Rd, Omaha?

Delivery is available daily from 5:00 AM to 11:30 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight (12:00 AM).