McDonald's

3.4
1183 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14449 W Center Rd, Omaha, NE
68144, United States

Hours

Reviews

3.4
1,183 reviews
5 stars
369
4 stars
267
3 stars
215
2 stars
110
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with special requests.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and kitchen.

Food Quality

Mixed feedback on food quality, with some praising freshness while others reported cold or stale items.

Technology Issues

Customers experienced problems with the ordering kiosks and app, leading to frustration.
  • GG
    Grant Gillis
    4 days ago
    1.0
    Went through h the drive through and was told the wrong amount at the pay here had to correct and confirm my order. Went to pick up my food and drove away because I had school to see no food in my bag just sauces. So I call the place and the manager who I can barely understand her English tells me I can’t get a refund. The fries that I did get were cold. Unless you 1. Don’t mind not getting your food and 2. Speak Spanish this McDonalds is for you
  • CM
    cody mauseth
    6 days ago
    1.0
    They always mess up my orders some how! Like this morning ordered 2 sausage egg n cheese bagels and got home and they were 2 bacon egg n cheese ones! I should have checked when I pulled away cause the guy at the window said here’s your 2 bacon egg n cheese bagels, I mean 2 sausage egg n cheese bagels! How do you get bacon from sausage? Even when the tag says SAUSAGE!
  • VM
    Veronica M
    Jan 3, 2026
    5.0
    My son absolutely loves fries from Mcdonald's and so after a few errands I took him over. On 12/27 I had an amazing experience with Asia! From the time I was greeted until I met her with a smile at the window full of energy and joy. Asia was patient, kind, caring, and helpful. Ordering with a child can be stressful but she was truly amazing and made the visit memorable for my son and I. Keep up the good work, Asia!
  • ZG
    Zack Gilbert
    Dec 31, 2025
    1.0
    Don’t try to eat inside. I took a kid that was very excited to eat there. 2 kiosks broke. So went to front counter where the person working was talking on the phone on speaker to her mom about bringing food home for 5-10 minutes. Didn’t acknowledge me or the kid waiting patiently. That person leaves. Must of caught shift change. New person at counter seems like I am inconveniencing them. We remain polite. Finally get order in. Whole eat in section is trashed. No ketchup in dispenser, lids trashed. Soda everywhere.. Mess everywhere dine-in room. I cleaned my own table. Apparently No one cleans. No one manages. Back counter was Chaos. 15 minutes I wait for food and not an exaggeration. No one is working front at this point so I have to be like hey y’all forget about me?!. New girl is like oh no! She is on top of it. Gets food right away. I don’t mean to come on and complain, but this was ridiculous.
  • CI
    Cote Imus
    Dec 8, 2025
    5.0
    On our last trip to this particular, McDonald’s, our food was actually paid for by the people in front of us so it was an extremely positive experience. Will make sure to pay it for next time we go through.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 14449 W Center Rd, Omaha?

Delivery is available daily from 5:00 AM to 11:30 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight (12:00 AM).