McDonald's

3.4
1476 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 Stagecoach Trail I80 Exit 126, Ogallala, NE
69153, United States

Hours

Reviews

3.4
1,476 reviews
5 stars
460
4 stars
323
3 stars
268
2 stars
154
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the bathrooms and dining area.

Staff Attitude

While some employees were praised for their friendliness, many reviews mentioned a lack of professionalism and attentiveness from the staff.

Operational Issues

Customers experienced problems with the drive-thru and kiosks, including long wait times and malfunctioning equipment.
  • JW
    j with
    3 days ago
    1.0
    Order incorrect. Simple order gets screwed up .
  • KT
    Karen Tackett
    5 days ago
    4.0
    Traveling. Iced vanilla coffee was a treat with my lunch.
  • CW
    Clara Williams
    Nov 16, 2025
    1.0
    We ordered burgers and fries and chicken nuggets, the nuggets were soggy and we didn't get any fries😭. Be better.
  • BI
    Bailey Irish
    Nov 13, 2025
    1.0
    Food is hardly ever fresh, and when it is, its not what you ordered
  • LL
    Lightnin Lex
    Nov 7, 2025
    1.0
    I got the Sprite Berry Blast made properly one single time; aside from that they've either messed it up or been out (I suspect that being the equivalent to the ice machine being "down"). The lady on drive through at noon on November 7th 2025 needs to get fired. You can tell she doesn't like making them and she's super rude about it every time, and I watched her mess it up twice, second one had to be on purpose. I watched my wife explain exactly which one we wanted and the woman rolled her eyes and still made the wrong drink. I'd buy 30 just to spite her if I thought I'd get them made correctly.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 301 Stagecoach Trail in Ogallala?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.