McDonald's

3.4
1480 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 Stagecoach Trail I80 Exit 126, Ogallala, NE
69153, United States

Hours

Reviews

3.4
1,480 reviews
5 stars
459
4 stars
323
3 stars
269
2 stars
154
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service quality.

Food Quality

Many reviews mentioned cold, stale, or incorrect food orders, suggesting a decline in food quality and preparation.

Cleanliness

Several customers noted unsanitary conditions in the bathrooms and dining area, highlighting a lack of cleanliness.

Staff Attitude

Feedback indicated that some employees displayed a lack of enthusiasm and professionalism, contributing to a negative customer experience.
  • JJ
    Jamie
    Jan 1, 2026
    5.0
    Fast service and clean. This is the first time I have been to this Mcdonalds and it tops some of the ones I have been in.
  • LC
    Laura Combs
    Dec 27, 2025
    1.0
    Bathrooms not working (only 1 in men’s and 2 in women’s), no toilet paper, smelled like something died.
  • TT
    TK
    Dec 25, 2025
    1.0
    While I am all about people spending the holidays with their families, when the app says a store is open and allows you to order there, it is disappointing to come off a highway only to see that the order is not going to arrive ever. Again, all about people being home for the holidays. Just notify people and don’t take their money!
  • JG
    Jayden German
    Dec 2, 2025
    1.0
    Went in for a pretty small order, stood at the counter for probably 15 min, the entire time there was a larger woman standing back in the kitchen just talking to her coworkers, I could here what they were talking about and it wasn’t anything work related, something about a car she was interested in buying, during this time the larger woman kept glancing at me and immediately looking away when we’d make eye contact, bare in mind she was doing nothing the entire time I stood there looking at her, THEN when she FINALLY decided to do her job she sounded less enthusiastic compared to her conversation about the car she wanted, when I made my order she asked “is that all” with a very sassy attitude and pretty rude look on her face, the gal that handed me my order apologized for her behavior which I told her she didn’t have to apologize for someone else, she seemed cool and I wish it was her that took my order, with that kind of attitude your chances of buying that care are pretty slim, unlike her. She wasn’t wearing a name tag conveniently enough but this interaction happened with the heavier set blond woman that works in the evenings
  • DE
    Daniel Eichar
    Nov 27, 2025
    1.0
    How embarrassing for the manager that they can’t even keep ice cream mix in stock when 1/3 of their menu uses ice cream.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 301 Stagecoach Trail in Ogallala?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.