McDonald's

3.1
1151 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3211 Newberry Rd, North Platte, NE
69101, United States

Hours

Reviews

3.1
1,151 reviews
5 stars
304
4 stars
236
3 stars
173
2 stars
94
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for food, often exceeding 20-30 minutes, with many expressing frustration over the slow service.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Staff Attitude

Several customers noted unwelcoming or rude behavior from staff, contributing to a negative dining experience.

Order Accuracy

Many customers experienced incorrect orders, missing items, or issues with mobile app orders, indicating a lack of attention to detail.

Cleanliness

While some reviews mentioned cleanliness, others pointed out dirty tables and unsanitary conditions, suggesting inconsistency in maintenance.
  • ID
    I'm Dave
    4 days ago
    1.0
    I asked for chicken nuggets to be cooked fresh. Not from the drawer of already cooked nuggets. The cashier told the cooks to make them fresh. I waited for a few minutes while other orders were being filled. I saw the guy on the line grab a 20 peice nugget box and pull out the drawer & put in my nuggets. Right after he slid the box to the front line I saw them bringing the freshly cooked nuggets to be put in the drawer. My nuggets were luke warm & DEFINITELY NOT FRESH! Everytime I go to McDonald's I ask for fresh nuggets because I'm getting tired of eating crap! McDonald's corporate training must include to the trainees, "If customers ask to make something fresh, say yes" then give them what's already made even if it's been there a while! This is the last time I'm going to McDonald's. This happens I'd day 8 or of 10 times I go to McDonald's. If the employees don't take pride in their work, it's not a restaurant chain I care to continue going to. It doesn't take much to make your customers happy. But to disappoint customers time and time again, is a good way to lose customers!
  • JQ
    Jesus Quijada
    Jan 5, 2026
    4.0
    No especifica claramente Sus Precios y Productos
  • DD
    Doniyor Davronxojayev
    Jan 2, 2026
    1.0
    this is how much coffee they give if you order a large one. i asked less ice they put less coffee. I gently asked to fill it up even one of the ladies said this needs to be filled up but the one who made my coffee didn’t want to fill up and said i can put more ice so it s full. 0 star honestly ruined my morning breakfast.
  • RW
    Robby Wallace
    Jan 1, 2026
    1.0
    Drove 45 minutes round-trip and they were closed despite saying they were open.
  • AH
    AL's House
    Dec 16, 2025
    2.0
    2 times in a row, I've come here 2 times in a row. I've had cold fries 10:30 in the morning. Ki.\n Osk doesn't print out your receipt, so you don't know what number you are half the time unless you look at the screen properly. Stale and cold atmosphere

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

What are the delivery hours for this McDonald's?

Delivery is available daily from 5:00 AM to 11:30 PM, except on Friday and Saturday when it extends to 12:30 AM.