McDonald's

3.1
1140 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3211 Newberry Rd, North Platte, NE
69101, United States

Hours

Reviews

3.1
1,140 reviews
5 stars
302
4 stars
234
3 stars
172
2 stars
94
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with many waiting over 20 minutes for their orders, often receiving cold or incorrect food.

Staff Attitude

Several reviews highlighted poor customer service, with staff displaying rude behavior and a lack of engagement with customers.

Food Quality

Many customers expressed dissatisfaction with the food quality, mentioning cold, burnt, or incorrectly prepared items.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported dirty tables and unsanitary conditions.

Order Accuracy

Multiple reviews indicated issues with order accuracy, including missing items and incorrect orders being served.
  • CC
    Chris Chagnon
    1 day ago
    1.0
    Never got my food. Left after 30 minutes waiting.
  • IR
    ibrokhim rakhimov
    Nov 5, 2025
    1.0
    This establishment is called fast food, which prepares your order in half an hour. Absolute ———000 service.
  • AA
    Amber Allison
    Nov 4, 2025
    4.0
    We just stopped for a soda, Diet Dr. Pepper for me thank you, so I can't offer anything on the interior of the place... but the were moving cars through the drive thro very quickly. The server was kind.
  • ES
    Eric S
    Oct 28, 2025
    1.0
    Workers not welcoming at all. The young lady with glasses and pink hair has an HORRIBLE ATTITUDE! Had a burger with med fries, fries half full and cold. I politely asked her is it possible for fresh fries. She goes and gets more of the same old fries and hands them to me. I then told her they are the same and are cold and she just looks at me and says nothing. I just left them up there, I rather lose out on $4 than to argue with a teenager over fries. Smdh
  • BR
    Born To Be Retired
    Oct 22, 2025
    3.0
    Nothing special . It is inside the Loves. There was no one inside to order from so you have to use the kiosk. There was a problem with the kiosks printing your receipt and we didn’t know our number. It was fine. We just watched for our order. The food is typical and it as clean

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

What are the delivery hours for this McDonald's?

Delivery is available daily from 5:00 AM to 11:30 PM, except on Friday and Saturday when it extends to 12:30 AM.