McDonald's

3.4
1247 reviews
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Business Details

813 S 13th St, Norfolk, NE
68701, United States
(402) 379-1800
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
813 S 13th St, Norfolk, NE
68701, United States

Hours

Reviews

3.4
1,247 reviews
5 stars
370
4 stars
290
3 stars
293
2 stars
110
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant decline in service quality.

Food Quality

Many reviews mentioned receiving cold or improperly prepared food, with several instances of missing items from orders.

Cleanliness

While some customers noted the restaurant was clean, others pointed out issues with food handling and cleanliness in the dining area.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality of food did not justify the cost.
  • DW
    Dustin Wright
    3 days ago
    5.0
    Really appreciate this location was opened on Dec 24 as my Christmas Eve dinner plans fell through last minute. As crazy busy as they were with being the only food place open that night, they got through the drive-thru line crazy fast. Friendly staff and food was correct.
  • CB
    Cameron Bilstein
    Jan 1, 2026
    2.0
    Went through drive-thru with a code, and they acted like I never gave them a code. She even asked what'd I like with my code. Never got the Medium McCafe that the code said I was getting.
  • SG
    Shelby Good
    Dec 28, 2025
    1.0
    Very very irritating sitting outside for over an hour and finally getting our food and it being wrong. Not hard to get it right especially when it took them over an hour.
  • CO
    Caydince Oswald
    Dec 28, 2025
    1.0
    Maybe let’s start off with the fact sitting at the curbside for 50 minutes is not okay for McDonalds and for second when receiving our food had multiple items missing, staffing being on there phones and no help to costumers, multiple ppl had to come inside to ask questions about where there missing food went, do better.
  • CO
    Callie Oswald
    Dec 28, 2025
    1.0
    waited at the curbside pick up for almost an hour and still didnt get our food. when we did, it was almost all wrong. whoever worked tonights shift, needs some help or something because a lot of people were missing stuff from what they ordered. there should be no reason for that to happen considering it got paid for, id assume that if they ordered food from somewhere they would want what they ordered.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Norfolk, NE?

McDonald's in Norfolk, NE is open daily from 5:00 AM to 11:00 PM for in-store dining.

Does McDonald's in Norfolk offer delivery service, and what are the delivery hours?

Yes, delivery is available every day from 5:00 AM to 12:30 AM through their online ordering platform.