McDonald's

3.5
1239 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
813 S 13th St, Norfolk, NE
68701, United States

Hours

Reviews

3.5
1,239 reviews
5 stars
368
4 stars
290
3 stars
293
2 stars
108
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed hot and fresh food, many complained about cold, stale, or incorrectly prepared items.

Pricing Concerns

Several reviews mentioned rising prices and perceived poor value for money, especially compared to competitors.

Cleanliness

The restaurant was noted for being clean, but some customers experienced issues with food handling practices.

Inconsistent Experience

Customer experiences varied widely, with some praising the service and food while others expressed frustration with repeated mistakes.
  • SW
    Syr Whitestrake
    Nov 9, 2025
    1.0
    Missing items
  • LL
    Liz
    Oct 31, 2025
    1.0
    Was just there tonight after tricker treating with my kids and we got cold food , no sweet n sour sauce, and a meal wrong . I tried calling multiple times and nobody answered.
  • MM
    mel
    Oct 26, 2025
    1.0
    Hair in my food. Worker was super mean. I got a small frozen when I needed a medium they do this everytime
  • MS
    Maximo Santana
    Oct 23, 2025
    3.0
    No hay personal que preste atencion
  • JW
    Justin Watts
    Oct 20, 2025
    3.0
    Recently ordered a meal I didn't get all the food I paid for. I called up there and stopped my dinner since my daughter didn't have her food I have cold food at home now and the manager said he'd comp some deserts. I get there some rude lady with hair dye thats fading pushed me out the door wouldn't let me talk to the man I talked to on the phone and when I mentioned the manager on the phone said he would comp a few deserts she gives me a single pie now I have cold McDonald's to go home to two trips and fifty dollars later.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Norfolk, NE?

McDonald's in Norfolk, NE is open daily from 5:00 AM to 11:00 PM for in-store dining.

Does McDonald's in Norfolk offer delivery service, and what are the delivery hours?

Yes, delivery is available every day from 5:00 AM to 12:30 AM through their online ordering platform.