McDonald's

3.4
572 reviews
Get DirectionsCallWebsite

Business Details

1205 Riverside Blvd, Norfolk, NE
68701, United States
(402) 371-4048
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1205 Riverside Blvd, Norfolk, NE
68701, United States

Hours

Reviews

3.4
572 reviews
5 stars
176
4 stars
121
3 stars
123
2 stars
43
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Employee Training

Many reviews indicated a need for better employee training, as staff often lacked product knowledge and customer service skills.

Food Quality

There were mixed reviews on food quality, with some customers praising freshness while others complained about cold or poorly prepared items.

Cleanliness

Some customers noted cleanliness issues, particularly in dining areas and with food preparation.

Customer Experience

Several reviews highlighted positive interactions with specific employees, but overall customer experience was marred by negative encounters.
  • AA
    Alyssa
    Jan 3, 2026
    5.0
    Always fresh food, friendly and fast service
  • DD
    dj
    Dec 11, 2025
    2.0
    Usually a good place, but need to train their employees to be more knowledgeable of products. Tried to get a 2 pack holiday pies, and they said they can't do that. Even though every single mcdonalds including this one has and does do that deal. It even shows you can buy that right now on app at that location, but employee then said its a mobile only thing, which I know for a fact that its not. As said before have ordered them before at that location. I assume these specific employees just didnt know how to and didnt care to figure it out. He also became pretty mouthy when we asked again. Think they need better training or something. Also asked for light ice in drink and got a bunch of ice.
  • BR
    Bowen Rogat
    Nov 17, 2025
    5.0
    5 star chicken nuggets!!!
  • RB
    Rylee Baker
    Oct 9, 2025
    1.0
    I ordered on the mobile app and got a 6 piece happy meal with an extra kids fry. I got 4 chicken nuggets, no extra fry, and my drink was half full. if you don't want to do your job quit.
  • LL
    LikeDattMoney
    Oct 9, 2025
    1.0
    Fries usually cold. When you request fresh fries they say and you’ll wait they say no there fresh instead of just dropping you fries. Very unprofessional
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the McDonald's Norfolk Riverside Blvd branch hours of operation?

This McDonald's location is open daily from 5:00 AM to 11:00 PM for regular dine-in and from 5:00 AM to midnight for drive-thru service.

Is delivery available at this McDonald's location?

Yes, delivery is available daily from 5:00 AM to 11:30 PM through McDelivery service.