About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,745 reviews
5 stars
555
4 stars
393
3 stars
315
2 stars
157
1 star
325
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to negative customer experiences.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.
Food Quality
Feedback on food quality was mixed; while some customers praised hot and fresh food, others complained about cold items and poorly prepared meals.
Speed of Service
Several reviews mentioned slow service, particularly during late-night hours, with long wait times and unresponsive staff.
Management Issues
Customers expressed dissatisfaction with management, citing unhelpful or rude managers and a lack of proper training for staff.
- TStim summersDec 17, 20252.0Not upset - foods what I ordered - they just forgot my hashbrowns. I would have blown it off except for the wait and the fact the girl taking orders couldn’t count change back because she was wearing gloves! I get it’s cold out but not that cold and your in a heated room - give me a break!
- CHcollin hoffmanDec 14, 20251.0had me wait and didn’t even fill half of the fry up
- SGSandy GoresDec 7, 20251.0Slowest, most incompetent staff imaginable! IF you can get someone to take your order... I don't order on the kiosk...not my job... it's going to end up wrong 90% of the time. Maybe if any of the staff could speak English, it'd help. Go to another location, no matter how close this one is for you!
- LDLinda DayDec 1, 20254.0I pre-ordered a fish meal with extra ice. When I received the meal, the fries were cold so I asked for new ones. They made me park out at the side to wait. My drink had so much ice, I couldn't even get the straw in the cup. I finally got my order. The fries were 1/2 filled and the fish was jumbled. See picture.
- KTKhaled TambweNov 27, 20251.0I visited the McDonald’s at 6500 O St, Lincoln NE around 3:50 AM. When I tried to order a snack wrap at the drive-thru, the employee said she couldn’t hear me and then told me to “have a good night” and leave. When I spoke with the manager, he gave me the name Michelle. If there isn’t actually a Michelle working there, then both the staff and manager need proper customer service training, because that would mean they aren’t being honest with customers. The manager rushed me instead of listening to what happened, and the whole interaction felt disrespectful and unprofessional. I’ve never been treated like that at any restaurant or fast-food restaurant before. Because of this, I won’t be coming back to this location and I won’t recommend it to anyone. I’m leaving this feedback so it hopefully gets addressed and doesn’t happen to other customers.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 6500 O St, Lincoln, NE?
McDonald's at 6500 O St in Lincoln, NE is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7, open all day every day.
What delivery services are available at this McDonald's?
This location offers curbside pickup, delivery including same-day and no-contact delivery options.
Where can I order food online from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there WiFi available at the McDonald's on 6500 O St?
Yes, WiFi is available for customers visiting this McDonald's location.
Are there other fast food restaurants near this McDonald's?
Yes, there are other fast food options nearby including another McDonald's and NASCAR Refuel Tenders & Burgers.
What nearby breakfast or brunch options are available around McDonald's?
IHOP and Village Inn are nearby restaurants that offer breakfast and brunch options.
What coffee shops are close to McDonald's that I can visit?
Fresh J C T, a coffee shop and smoothie juice bar, is close to McDonald's at 6500 O St.
Are there any nearby shops or services where I can go after visiting McDonald's?
Nearby you can find jewelry stores like The Time Shoppe and A.T. Thomas Jewelers, shoe stores including Red Wing Shoes and Comfort Plus Shoe Center, as well as services like NuSpine Chiropractic and Kim's Nails and Spa.