McDonald's

3.1
1636 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
547 N 48th St, Lincoln, NE
68504, United States

Hours

Reviews

3.1
1,636 reviews
5 stars
415
4 stars
302
3 stars
308
2 stars
188
1 star
423

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Safety

Several customers expressed concerns about food safety, mentioning issues like food poisoning and unsanitary conditions.

Food Quality

Many reviews noted that the food was often cold, old, or improperly prepared, leading to dissatisfaction.

Cleanliness

Customers reported that the restaurant was frequently dirty, with unclean tables and restrooms.

Management Issues

There were complaints about poor management, including lack of accountability and ineffective handling of customer complaints.
  • TC
    Trevor Cook
    2 days ago
    1.0
    Horrible attitudes, food was atleast an hour old, was eating crunchy bread and rock solid food
  • AM
    Aisha Mamo
    Nov 16, 2025
    5.0
    My experience at McDonald’s today was very disappointing. The service was slow and the staff were disrespectful. They gave me the wrong order twice, and when I told them it wasn’t what I ordered, they refused to change it. What made it even worse is that they treated my young daughters poorly when they tried to explain that the order was wrong. This is completely unacceptable for a place like McDonald’s, and I hope management takes action to improve their customer service immediately.”
  • JK
    Josh Kohout
    Nov 9, 2025
    1.0
    Ordered a chocolate shake and they used expired or spoiled milk
  • MD
    Mercedes Dahnke
    Nov 2, 2025
    1.0
    Once again this McDonald’s failed. I am only allowed to order here for delivery (this needs fixed). Took one bite of my burger and there was a hair, absolutely disgusting.
  • JU
    Johnny U
    Nov 1, 2025
    1.0
    No 1, 2,3 or 4 neither 5. It's been like 10 times already that or either my order It's not right or the food is raw. People in there is great sometimes but I think they need to have some kind of list to make food right. Once I paid for extra meat I didn't recieve any extra. Another time I paid for a steak bagel I they just put egg on it. I know they're in a rush, but please be more careful with costumer. Reason I keep going there is cause is almost across where I live. But come on I know you guys can do better.

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours at McDonald's on weekdays?

McDonald's at 547 N 48th St in Lincoln, NE is open for indoor dining from 6:00 AM to 11:00 PM Monday through Thursday, and from 12:00 AM to 11:59 PM on Friday and Saturday, with Sunday hours from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Wednesday from 5:00 AM to 12:30 AM, Thursday from 5:00 AM to 3:59 AM, Friday and Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 12:30 AM.