McDonald's

3.1
1641 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
547 N 48th St, Lincoln, NE
68504, United States

Hours

Reviews

3.1
1,641 reviews
5 stars
415
4 stars
302
3 stars
308
2 stars
189
1 star
427

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of accountability.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned cold or old food, with some customers experiencing food safety concerns.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.

Slow Service

Customers consistently noted long wait times in both the drive-thru and inside the restaurant, often leading to dissatisfaction.
  • SC
    Serenity Caples
    Dec 23, 2025
    1.0
    Okay, I can help you draft a Google review I've had several negative experiences at this McDonald's location, but my visit on December 23rd at 7:30 PM was particularly frustrating. The drive-through attendant struggled to understand which order was mine, even though there was only one car behind me. When I paid with a $100 bill, it took an excessive amount of time for the manager to provide change, and they even questioned the bill's authenticity because they spent 5 minutes looking for marker . After finally receiving my order, I requested an ice water, but the female manager refused, citing a broken machine and telling me to come inside, despite another employee making drinks. She said “” it was inconvenient for her to make my drink. There was no line. The manager's behavior was disrespectful and unwelcoming, a recurring issue I've noticed with her. While the other employees seemed to be working hard, the manager's attitude made the experience unpleasant. As a busy mom trying to get dinner for my family late while preparing for Christmas, this level of service was unacceptable.
  • NA
    Nate Brown (Azirof)
    Dec 9, 2025
    1.0
    I ordered a large drink, and the service person just walked away after I paid. I had to wait over five minutes for someone else to come back up front to ask if I’d been helped. Meanwhile a small line formed behind me as I waited to be handed a drink cup.
  • TL
    Tristan Lybarger
    Dec 6, 2025
    1.0
    Pulled up to the store and saw 2 cars in the drive through and assumed it would be a quick McDonald’s trip but i was VERY wrong. Starting with service, one of the front workers walked right past us (twice) and then proceeded to sit next to the fries as if he was making any but it would be more accurate to say he was trying to use his warmth to keep them fresh because he just stood there until the orders began to rack up. Another worker came up and said “just me myself and I” and jokes saying there is no manager (this was believable considering no one else was up front excluding the glorified fry warmer) Then, finally a third worker came (she was on drive aswell so bless her soul, she’s already doing more than the entirety of the front combined) especially considering they weren’t present and handing out orders nor taking any. Asked for a refund aswell because hate to be that person but half an hour for a couple cookies, a fry, and a sundae is insane They didn’t take it seriously and never compensated. If you plan on coming to this location then i recommend you come with an hour grace period. Below is a photo of the receipt showing 3 cookies a medium fry, and ice cream (surprisingly the machine works)
  • AM
    Ava Moffitt
    Dec 6, 2025
    4.0
    i sat in line for about 10 minutes but food was good
  • KV
    Khan Sian Vaan
    Nov 27, 2025
    1.0
    Bad customer service, mess up orders so many times, don’t even give us a tray for drinks, get angry when we ask for the miss orders.

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours at McDonald's on weekdays?

McDonald's at 547 N 48th St in Lincoln, NE is open for indoor dining from 6:00 AM to 11:00 PM Monday through Thursday, and from 12:00 AM to 11:59 PM on Friday and Saturday, with Sunday hours from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Wednesday from 5:00 AM to 12:30 AM, Thursday from 5:00 AM to 3:59 AM, Friday and Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 12:30 AM.