Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of accountability.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Food Quality
Several reviews mentioned cold or old food, with some customers experiencing food safety concerns.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Slow Service
Customers consistently noted long wait times in both the drive-thru and inside the restaurant, often leading to dissatisfaction.
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Serenity Caples
Dec 23, 2025
1.0
Okay, I can help you draft a Google review I've had several negative experiences at this McDonald's location, but my visit on December 23rd at 7:30 PM was particularly frustrating. The drive-through attendant struggled to understand which order was mine, even though there was only one car behind me. When I paid with a $100 bill, it took an excessive amount of time for the manager to provide change, and they even questioned the bill's authenticity because they spent 5 minutes looking for marker . After finally receiving my order, I requested an ice water, but the female manager refused, citing a broken machine and telling me to come inside, despite another employee making drinks. She said “” it was inconvenient for her to make my drink. There was no line. The manager's behavior was disrespectful and unwelcoming, a recurring issue I've noticed with her. While the other employees seemed to be working hard, the manager's attitude made the experience unpleasant. As a busy mom trying to get dinner for my family late while preparing for Christmas, this level of service was unacceptable.
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Nate Brown (Azirof)
Dec 9, 2025
1.0
I ordered a large drink, and the service person just walked away after I paid. I had to wait over five minutes for someone else to come back up front to ask if I’d been helped. Meanwhile a small line formed behind me as I waited to be handed a drink cup.
TL
Tristan Lybarger
Dec 6, 2025
1.0
Pulled up to the store and saw 2 cars in the drive through and assumed it would be a quick McDonald’s trip but i was VERY wrong.
Starting with service, one of the front workers walked right past us (twice) and then proceeded to sit next to the fries as if he was making any but it would be more accurate to say he was trying to use his warmth to keep them fresh because he just stood there until the orders began to rack up.
Another worker came up and said “just me myself and I” and jokes saying there is no manager (this was believable considering no one else was up front excluding the glorified fry warmer)
Then, finally a third worker came (she was on drive aswell so bless her soul, she’s already doing more than the entirety of the front combined) especially considering they weren’t present and handing out orders nor taking any.
Asked for a refund aswell because hate to be that person but half an hour for a couple cookies, a fry, and a sundae is insane
They didn’t take it seriously and never compensated.
If you plan on coming to this location then i recommend you come with an hour grace period.
Below is a photo of the receipt showing 3 cookies a medium fry, and ice cream (surprisingly the machine works)
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Ava Moffitt
Dec 6, 2025
4.0
i sat in line for about 10 minutes but food was good
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Khan Sian Vaan
Nov 27, 2025
1.0
Bad customer service, mess up orders so many times, don’t even give us a tray for drinks, get angry when we ask for the miss orders.
What are the regular indoor dining hours at McDonald's on weekdays?
McDonald's at 547 N 48th St in Lincoln, NE is open for indoor dining from 6:00 AM to 11:00 PM Monday through Thursday, and from 12:00 AM to 11:59 PM on Friday and Saturday, with Sunday hours from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Wednesday from 5:00 AM to 12:30 AM, Thursday from 5:00 AM to 3:59 AM, Friday and Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 12:30 AM.
Does this McDonald's location offer drive-thru service and what are the drive-thru hours?
Yes, McDonald's offers drive-thru service. The drive-thru is open Monday through Thursday from 5:00 AM to 1:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
What online options are available to order from McDonald's?
You can order via the McDonald's App available on iOS and Android, or through the delivery website at https://mcdonalds.order.online/business/-5579 and the smart link https://mcdonalds.smart.link/mjuu1ggdi.
Does McDonald's offer any special rewards or mobile offers?
Yes, McDonald's features MyMcDonald's Rewards where you can earn points for free food. They also offer mobile offers and mobile ordering.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services can customers expect at McDonald's on 547 N 48th St?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What nearby places can I visit after dining at McDonald's at 547 N 48th St?
Nearby you can visit Outback Steakhouse for steak, Papa John's Pizza for pizza, and Sisters Thai Food for Asian cuisine. There are also beauty salons such as Janay's Electric Hair Salon and Rochelle's Heavenly Hair.
Where can I find entertainment options near McDonald's at 547 N 48th St?
For entertainment, Gamers 005, a video game and media store, is located nearby.
Is there public transit or services near McDonald's to help me reach the location?
While specific transit stations aren't listed, several professional services like Heartland Staffing Solutions and tax services like Liberty Tax are near McDonald's, making it a convenient stop if you visit these locations.