McDonald's

3.4
1375 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5800 Old Cheney Rd, Lincoln, NE
68516, United States

Hours

Reviews

3.4
1,375 reviews
5 stars
442
4 stars
310
3 stars
264
2 stars
141
1 star
218

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, particularly in the drive-thru.

Customer Service

Feedback indicates a mix of friendly and rude staff interactions, with several customers expressing frustration over poor service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.

Cleanliness

The restaurant is generally noted for being clean, although some customers mentioned issues with tables needing attention.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times, especially in the drive-thru.
  • SD
    Shutta Dafuqup
    4 days ago
    4.0
    It's Micky ds you know what to expect
  • JR
    Jesus R
    Oct 23, 2025
    2.0
    Would've been great if the workers just did their job instead making rude remarks about a customer order out loud while we're still at the drive thru window. After a long day of working and moving the last thing I need is to feel bad about ordering food from this restaurant. Do better.
  • SS
    Stevie
    Oct 22, 2025
    4.0
    Staff is friendly in the mornings, but for some reason I haven’t been getting my monopoly points??? I order under the monopoly menu but receive no points. Unsure who’s falls at fault but I’d like my points pleaseeee
  • JB
    Joseph Bolubasz
    Oct 13, 2025
    4.0
    Food wasn’t warm but what should expect for for a quick bite!!
  • ES
    El S
    Oct 2, 2025
    5.0
    I usually order something without meat, like a breakfast sandwich with no cheese and meat, just egg. The staff here is very polite, and professional, showing they really care about getting the orders correct. They are really moving fast and working hard to get the orders to the customers. Very welcoming staff, and a clean location! This one deserves a higher rating for sure, 5 out of 5 stars!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 5800 Old Cheney Rd, Lincoln, NE?

The dining area is open daily from 6:00 AM to 11:00 PM.

Can I get delivery from this McDonald's location and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 12:30 AM. You can order online through their delivery URL.