McDonald's

3.2
1317 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
875 N 27th St, Lincoln, NE
68502, United States

Hours

Reviews

3.2
1,317 reviews
5 stars
379
4 stars
271
3 stars
244
2 stars
135
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or incorrectly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, which contributed to a negative dining experience.

Management Issues

Customers expressed concerns about unprofessional management and a lack of oversight, leading to disorganization and poor customer service.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary.
  • MG
    Michelle Goodro
    1 day ago
    1.0
    I o rder3d a mcdouble no pickle and mustard. It's been 18 minutes and still don't have it. This was the drive thru
  • SK
    Sheila Koch
    Nov 11, 2025
    1.0
    The slowest McDonald's you will ever find and no one is friendly. 15 minutes in drive thru is diabolical
  • TV
    The Vegetable
    Nov 3, 2025
    1.0
    The service is absolutely terrible. Gone there twice with a group and have messed up orders both times. I genuinely don’t understand how you can get such a terrible group of employees. It’s fast food I don’t have high expectations and it’s still disappointing.
  • KG
    Kayla Gollin
    Oct 26, 2025
    1.0
    Been waiting here for 30 mins no welcome in no hi what can I help u with ignored the front counter ordered before an employee and they got served first also employee behind the counter not in work clothes touching his hair then touching the food worst location ever paid 50 dollars and not pleased would like to correpite
  • CM
    Cody Meredith
    Oct 21, 2025
    4.0
    Food at this McDonald's is normally not to bad. Stopped here after a concert and took 27 minutes to get through the drive thru from the time I pulled up with only one vehicle ahead of me. Ordered to get the monopoly pieces and instead of a 10 piece nugget they gave me a 4 piece and a 6 piece rob ing me of a game piece. Nuggets were not hot but fries were fresh. Wish the service was the same here every time you go.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 875 N 27th St, Lincoln, NE?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and 24 hours on Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, extended to 3:59 AM on Friday and Saturday starting at 4:00 AM.