Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,238 reviews
5 stars
360
4 stars
225
3 stars
225
2 stars
99
1 star
329
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude and unhelpful employees.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Speed of Service
Long wait times reported, especially during busy hours, with some customers experiencing delays of over 20 minutes.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.
Cleanliness
Concerns about cleanliness and maintenance of the restaurant, with reports of dirty tables and bathrooms.
- SDShutta Dafuqup4 days ago4.0You get what you pay for
- EMEmilia MartinezNov 3, 20251.0Made my entire order wrong and the short Mexican manager was really rude to her staff for no reason.
- BBBobby BevinsOct 28, 20251.0Absolutely terrible experience
- LNLucy NegreteOct 16, 20255.0A very cheerful woman who took my order who said she is retiring very soon made my day. She is prime example of excellent customer service. I hope she rubbed off on the younger generation
- FBFaith BoleyOct 11, 20255.0I have been coming to this location for 5 ish years and I want to say a big Thank You to EVERY worker here that gives 110%. Not only are you guys always polite, always smiling but food is always fresh and even though it gets busy busy busy you guys still know how to be accurate, fast, accountable and so so much more. I wish the McDonald’s I worked at in the past was like this location as it seems to be a positive environment for everyone! General Manager please share this review with all the staff they deserve to hear this review and that they aren’t doing a good job… an AMAZING job at Mc Donald’s of West O and they deserve to be proud. Ps the BEST Mc daily double I’ve ever had at Mc Donald’s.
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 345 West O Street, Lincoln, NE?
McDonald's is open 24 hours a day, seven days a week at this location.
Does McDonald's at 345 West O Street offer delivery services?
Yes, McDonald's offers delivery services 24/7 at this location, including curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's at 345 West O Street has a drive-thru that operates 24 hours a day, seven days a week.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for McDonald's at 345 West O Street?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I earn rewards at McDonald's 345 West O Street location?
You can earn points for free food through MyMcDonald's Rewards program. More info at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What nearby coffee shops can I visit when I come to McDonald's at 345 West O Street?
Nearby coffee shops include Scooter's Coffee and Cinnabon—great places to enjoy a beverage before or after your McDonald's visit.
Are there any nearby convenience stores or gas stations near McDonald's at 345 West O Street?
Yes, nearby convenience stores and gas stations include Pump & Pantry, U-Stop / Phillips 66, and Phillips 66 Gas, which can be convenient for additional needs during your visit.
Is there a nearby DMV office near McDonald's at 345 West O Street?
Yes, the Department of Motor Vehicles (DMV) is located nearby, which can be a convenient stop for government services when visiting McDonald's.