Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,251 reviews
5 stars
365
4 stars
225
3 stars
228
2 stars
99
1 star
334
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including missing or incorrect orders.
Cleanliness
Multiple reviews highlighted dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and poor customer service.
- JKJackie KrafkaJan 2, 20265.0Only went thur drive thur. Employees were pleasant. Didn't say much. Not a thank you when I was tossed my food
- JJJennJan 2, 20263.0Thought the service was great till I walked out and checked to make sure I had all my food then the gentleman ran after me asking if we got our nuggets. He said he would bring them out after I said id come in. We ended up waiting 15 mins after closing time before I went in to get them and the guy wouldnt even acknowledged me after he was the one who insisted to bring us the missed food items. Plus side all the food we had was fresher then fresh.
- AMAlicia M.Dec 23, 20251.0Manager stood at the register on his phone for 3+ minutes without acknowledging he had customers, walked away from the register and started bagging orders. I ended up getting a refund as the cookies I ordered still weren’t baked after 20 minutes
- MJMark JensenDec 18, 20251.0Cancelled my breakfast order that was put in with plenty of time to be made before 10:30 but because I wasn’t showing as there on the app one minute before 10:30 they canceled it. I was there at 1031.
- NYNasya YoungDec 17, 20251.0Tried calling several times to no avail. It’s a 531 number when it should be a 402 number. I know I’m calling the correct store to let them know that my boyfriend was on his way with my car instead of my truck since the truck is having issues but still wanted our order.
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 345 West O Street, Lincoln, NE?
McDonald's is open 24 hours a day, seven days a week at this location.
Does McDonald's at 345 West O Street offer delivery services?
Yes, McDonald's offers delivery services 24/7 at this location, including curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's at 345 West O Street has a drive-thru that operates 24 hours a day, seven days a week.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for McDonald's at 345 West O Street?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I earn rewards at McDonald's 345 West O Street location?
You can earn points for free food through MyMcDonald's Rewards program. More info at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What nearby coffee shops can I visit when I come to McDonald's at 345 West O Street?
Nearby coffee shops include Scooter's Coffee and Cinnabon—great places to enjoy a beverage before or after your McDonald's visit.
Are there any nearby convenience stores or gas stations near McDonald's at 345 West O Street?
Yes, nearby convenience stores and gas stations include Pump & Pantry, U-Stop / Phillips 66, and Phillips 66 Gas, which can be convenient for additional needs during your visit.
Is there a nearby DMV office near McDonald's at 345 West O Street?
Yes, the Department of Motor Vehicles (DMV) is located nearby, which can be a convenient stop for government services when visiting McDonald's.