Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
949 reviews
5 stars
277
4 stars
190
3 stars
168
2 stars
110
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and trash.
Staff Performance
While some employees received praise for their friendliness, many reviews criticized the overall competence and professionalism of the staff.
Food Quality
The quality of food was inconsistent, with some customers enjoying their meals while others reported cold or improperly prepared items.
- MLMindi LineweberDec 25, 20251.0Closed with taking mobile order money
- MBMark BosakNov 26, 20255.0All around nice experience! Great service,food was served fast and warm… Clean & easy parking…
- SVSteven T. VickersNov 8, 20252.0They were too busy joking about HR violations and calling HR to notice we had been stand at the counter. Felt like we were interupting them by ordering food.
- CMClaudia M.Oct 22, 20255.0Amber is the best manager and she is a great asset to the store and McDonalds in general. Make sure to keep her happy!
- FJFlo JoOct 14, 20251.0Restaurant and food was alright. The lady at window 1 was nice. The girl who brought us someone else’s food doesn’t know how to do her job. I only say that because she did one thing after another to make it worse :) Ordered via app. Went through the drive-thru. They had us park in the subside pick up spots. The wait was reasonable but the parking lot wasn’t full either. The rush might have mainly been in the drive-thru. Our order was inaccurate for 1 person. I once ordered a plain cheeseburger somewhere else, but the worker only gave us meat and a bun, no cheese :) This time around, I figured I would enter “no mustard, no ketchup, no onions, no pickles” ADD cheese. They put everything (mustard, ketchup, onions, pickles, and cheese) on it :) There was 2 inches of ice in my frappe. Actual ice chunks big enough to see through. So essentially it was a milkshake with ice instead of blended :) The girl walked up to the car and asked if we got a 10-piece. Yes, we did. She walked away without confirming the rest of the order :) The driver didn’t have time to react :) The bag was full of food we DIDN’T order :) I rolled down the window on the passenger side to let her know and she interrupted me :) I emphasized “10-piece AND” so that she understood what was missing. She turned away to actually ask the other person if their order was correct :) She didn’t apologize :) She just handed us a bag of food- this time correct, and the reminder of our order. She is a smug, disrespectful, incompetent person. Incompetent literally referring to lack of competence in her work tasks.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Pine Lake Rd in Lincoln, NE?
McDonald's at 2700 Pine Lake Rd is open daily from 6:00 AM to 11:00 PM for regular dining.
When is the drive-thru at McDonald's on Pine Lake Rd open?
The drive-thru operates from 5:00 AM to midnight Sunday through Thursday, and extends until 1:00 AM on Fridays and Saturdays.
What delivery services does McDonald's on Pine Lake Rd provide?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order food from McDonald's on Pine Lake Rd online?
You can order through McDonald's official website or via their smart link: https://mcdonalds.smart.link/mjuu1ggdi and through the McDonald's App available on iOS and Android devices.
What payment options are accepted at McDonald's on Pine Lake Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's on Pine Lake Rd have a rewards program for frequent customers?
Yes, you can earn points for free food through MyMcDonald's Rewards. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there other fast food restaurants near McDonald's on Pine Lake Rd?
Yes, nearby fast food options include Wendy's and Chick-fil-A, offering alternatives if you're craving varied menu items.
What are some nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Starbucks is a nearby coffee shop where you can enjoy coffee and snacks before or after your McDonald's visit.
Are there nearby retail stores close to McDonald's on Pine Lake Rd for a convenient shopping trip?
Yes, Victoria's Secret & PINK and Sprint Store are nearby retail locations where customers can shop alongside their dining experience.
What is the address and contact number for McDonald's on Pine Lake Rd?
The address is 2700 Pine Lake Rd, Lincoln, NE 68516. You can call them at +1 402-328-8727.