McDonald's

3.2
1165 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2140 K Street, Lincoln, NE
68510, United States

Hours

Reviews

3.2
1,165 reviews
5 stars
341
4 stars
240
3 stars
200
2 stars
99
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

There were numerous complaints about cold or undercooked food, as well as missing items from orders.

Employee Performance

While some employees received praise for their helpfulness, many reviews highlighted a lack of professionalism and poor management.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with the overall cleanliness of the restaurant.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and good food.
  • ML
    Michael Lackey
    Nov 13, 2025
    1.0
    Could these people be anymore rude.
  • MM
    Murphy Maloney
    Nov 5, 2025
    2.0
    All I got was fry, apple pie and sprite. And they didn’t give me my apple pie. I did not get 33% of my order. Diabolical screw up…
  • SJ
    Shyana J
    Nov 3, 2025
    1.0
    I understand being busy and having to keep up with drive through times but my bf and I weren’t even ordering for a full minute yet and the drive through employee kept rushing through the order. We even said one moment please when he asked if we were complete with our order and he just gave us our total and told us to pull up. We didn’t think it was worth the argument so we just pulled up and paid, just to see the employee on FaceTime on his phone while more cars are waiting behind us. Fast food service is going so down hill. I work in food service and would never treat customers like this, I understand it gets busy and overwhelming sometimes but learn how to handle a rush with respect for your customers 🤦‍♀️
  • HS
    Hser Soe
    Sep 20, 2025
    5.0
    Today was amazing! Out of all the different McDonald’s location I’ve been to and amount of times Ive been there. This employee really made my day, I never got to ask her for her name but she said my name was beautiful. Thank you for the wholesome experience and great food McDonald’s, especially that one employee.
  • KG
    Katherine Goertzen
    Sep 7, 2025
    1.0
    My cousin went and got an iced coffee. They overcharged her and gave her a small iced coffee when she ordered a medium. When she tried to get the issue resolved they insisted she had been properly charged and that the size was right. They also kept saying that it was a latte. She did not get a latte she got an iced coffee. What kind of operation are they running here? Charging 4.50 for a small iced coffee when I ordered the same coffee from a different McDonald's and only paid 3.89 for a medium iced coffee. This is outrageous. I've added a photo for size comparison her coffee order is on the left and mine is on the right. -10/10 service get it together. Y'all make minimum wage and work for a billion dollar corporation and you're out here scamming people. Do better.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location in Lincoln, NE?

The McDonald's at 2140 K Street, Lincoln, NE is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.

Does this McDonald's offer delivery services and during what hours?

Yes, delivery is available with hours from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, extended to 3:59 AM on Friday and Saturday.