Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,421 reviews
5 stars
454
4 stars
312
3 stars
256
2 stars
147
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and missing items.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
While some customers noted friendly staff, many others experienced rude or dismissive behavior from employees and management.
Order Accuracy
A significant number of reviews indicated problems with order accuracy, including missing items and incorrect modifications.
- ASAlaysia Smith3 days ago1.0The manager was rude the food was cold even through I asked for it cook to order and the fries were re dipped in the oil. They repress the timer on the food so be careful eating there if you decide to risk it
- BBBrenda BartlettNov 12, 20251.0This location either needs to get some competent employees or shut it down. Went in this morning and ordered a sausage biscuit meal with a drink, and was told to pull ahead. I get to the first window and was told my total was $21.97! I immediately questioned that, and the gal said she switched orders. Okay, it happens. But THEN she proceeds to tell me my total was $5.27, which was $1.24 more than 24 hours prior! This gal didn't speak very good English to begin with, and did absolutely nothing to explain WHY the price jumped basically 25% in 25 hours. I told her to cancel it and left. This location ALWAYS has issues in one form or another, and has different people working there every time you go in. Get your ducks in a row or close this location. I won't be patronizing this location anymore.
- DLDarrel LovenburgNov 7, 20251.0I don't know who trains the employees. They definitely do NOT do a very good job of it! Ordered 2 Mcribs... neither one had bbq sauce on it, how hard is it to train people on how to make a sandwich?? The bbq sauce makes the sandwich... The picture on the menu even shows a picture of how it's spose to be made. This is not the first time this has happened, seems like every year they do it wrong
- RPRandy ParksOct 27, 20251.0McDonald's food is bad so is the service, the hamburger patties or so freaking tiny, whatever happen too big hamburger, I need to put five of McDonald's patties to make a good size hamburger !!!!
- WBwes boscoOct 24, 20251.0I asked for a straw in the drive through tonight because there wasn't one in the bag. The lady ran off for a minute before coming back to throw a large wad of straws in my truck. Sadly it's not the first time I've had terrible service at this location .
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1028 Saunders Ave, Lincoln, NE?
McDonald's at 1028 Saunders Ave is open from 6:00 AM to 11:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, extends to 4:00 AM on Friday, and is open 24 hours on Saturday.
What are the delivery service hours for this McDonald's?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, from 5:00 AM to 3:59 AM on Friday, and from 4:00 AM to 3:59 AM on Saturday.
Which payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I order food online for delivery or pickup from this McDonald's?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android stores for ordering.
Which nearby restaurants can I visit along with McDonald's at 1028 Saunders Ave?
Nearby eateries include Boss' Pizza & Chicken, Domino's Pizza, Variety Bite, Rita's Pizza and Chicken, Runza Restaurants, Taco Inn, and Egg Roll King, offering diverse options like pizza, chicken, Tex-Mex, Chinese, and fast food.
Is there a liquor store near this McDonald's location?
Yes, Jimmy's Liquor & Tobacco is a nearby liquor store, convenient if you want to grab drinks to complement your meal or for other needs.
Are there car-related services or dealers close to this McDonald's?
Nearby you will find Buy Rite Auto Sales, a used car dealer, and Mpressive Auto Body & Collision Repair for automotive repairs and services.
What community and professional services are located near McDonald's at Saunders Ave?
Nearby services include Barnabas Community for social services, several real estate agents like James Herrold and Crystal Calderon, Mary Kay Hansen Law & Mediation for legal services, and Securitas Security Services for home security.