Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing frustration over poor service and negative interactions.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Several reviews mentioned long wait times for food, particularly during late-night hours, leading to dissatisfaction among customers.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared meals, while others praised fresh and hot food.
Cleanliness and Maintenance
Some customers noted cleanliness issues and frequent equipment malfunctions, such as the ice cream machine being out of order.
VN
Vitalik Nebuterin
Nov 16, 2025
5.0
Thank you for the Apple pie and making it right)
AS
Alysa Sikes
Nov 10, 2025
1.0
I went to McDonald’s in Kearney, Nebraska. I asked for ketchup and mayo- not a little bit of ketchup and a mountain top of mayonnaise! I have a picture of my cheeseburger I had bought!
BS
Brandon Stringer
Oct 14, 2025
5.0
Best McDonald's in the town. Iced tea is perfect - they actually clean the urns!
MV
Matthew Victory
Oct 14, 2025
1.0
This place has the absolute worse servers. I come here often after work around 1am or later. Whether it’s the hunger Hispanic women or young guy with a mustache, they literally throw your food at you. Most of the times without a single napkin or straw. God forbid you ask for ketchup… it’s like you’re asking them for their social security number. Dirty looks, they grab an over exaggerated handful and drop half of them on the ground. You say think you , and they just glare at you like you’re the worst inconvenience possible. This is literally my experience at least 20 different times in the last two years. I just left there, I knew guy at the second window so I had some hope, WRONG, same attitude when I asked for ketchup and a napkin since none were included. Idk maybe it’s just me but the older lady at the front window is very nice, and then you get your food and it’s the exact opposite. Rude and rather condescending at times. I should’ve wrote a review way earlier, but I’m about to leave the area permanently and figured I’d put one in since I stopped there probably for the last time tonight. Place seems to need a full-blown culture change.
What are the operating hours of McDonald's at 621 E 25th St, Kearney, NE?
McDonald's at 621 E 25th St, Kearney, NE is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7, open from 00:00 to 23:59 every day.
What delivery services are available at this McDonald's?
McDonald's offers delivery including curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an online order or use delivery for this McDonald's?
You can place delivery orders at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there free WiFi available at this McDonald's?
Yes, this McDonald's offers free WiFi for customers.
What types of food and dining options does McDonald's offer here?
This McDonald's serves a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen desserts.
What nearby fast-food restaurants can I find close to this McDonald's?
Nearby fast-food options include another McDonald's, Pizza Hut, and Subway, all located close to 621 E 25th St for convenient dining choices.
Are there any nearby places where I could shop or get automotive services?
Yes, nearby places include Pinon Market for groceries, Buffalo County Auto Sales for cars, Kearney Tire & Auto Service for automotive repairs, and Advance Auto Parts.
What community services or health centers are near McDonald's that customers might visit?
Nearby community and health services include Boys Town Kearney Office, Family Physical Therapy & Chiropractic Services, The S.A.F.E. Center, Family Practice Associates, and the South Central Nebraska Area Agency on Aging.