Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned long wait times, especially in the drive-thru, with some waiting over 40 minutes.
Customer Service
There were numerous complaints about rude staff and poor customer service experiences.
Food Quality
While some customers praised the freshness of the food, others noted that items were served cold or not as ordered.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and poor overall cleanliness.
DC
Damon Coates
Dec 22, 2025
5.0
Always a good late night snack.
KL
Kayla Lurz
Dec 15, 2025
2.0
Orders are constantly wrong or they forget items then have an attitude when I’m still waiting at the window for my missing items. When they have me pull to a waiting spot from the drive through, I have to go inside to get my order fixed…so not worth the long wait + getting orders wrong.
NL
Nicholas Leduc
Dec 15, 2025
1.0
Please stop hiring people that don’t know how to read an order. And quit being cheap and hire non high school students that don’t have attitude when they mess up. Oh and got the wrong size fries and a completely different menu item.
TT
Torchicachu
Dec 14, 2025
3.0
Average McDonald's.
AQ
Alejandro Quignon
Dec 8, 2025
1.0
Waited for 40 minutes in the drive through, and staff kept bringing the wrong food to my truck, absolutely untrained employees and no one wants to work in there
What are the operating hours for McDonald's at 3323 West State Street, Grand Island?
McDonald's in Grand Island is open 24 hours every day.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery services 24/7.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 3323 West State Street has a drive-thru open 24 hours daily.
What payment options can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering or a mobile app?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include another McDonald's and Juice Stop smoothie and fast food bar.
What nearby businesses can customers visit before or after their meal at McDonald's?
Customers can visit Pathway Bank for banking, Sartor Hamann Jewelers for jewelry shopping, or Elle Salon & Spa for beauty services nearby.
Are there employment or professional service agencies near this McDonald's?
Yes, nearby professional services include Nebraska Army Recruiting, Essential Pros, Brokerage Specialists, and Essential Personnel employment agencies.
Can I earn rewards when ordering from this McDonald's?
Yes, you can earn points for free food with MyMcDonald's Rewards by joining their loyalty program online.