McDonald's

3.4
1405 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3323 West State Street, Grand Island, NE
68803, United States

Hours

Reviews

3.4
1,405 reviews
5 stars
454
4 stars
289
3 stars
296
2 stars
134
1 star
232

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Customers frequently mentioned long wait times, especially in the drive-thru, with some waiting over 40 minutes.

Customer Service

There were numerous complaints about rude staff and poor customer service experiences.

Food Quality

While some customers praised the freshness of the food, others noted that items were served cold or not as ordered.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and poor overall cleanliness.
  • DC
    Damon Coates
    Dec 22, 2025
    5.0
    Always a good late night snack.
  • KL
    Kayla Lurz
    Dec 15, 2025
    2.0
    Orders are constantly wrong or they forget items then have an attitude when I’m still waiting at the window for my missing items. When they have me pull to a waiting spot from the drive through, I have to go inside to get my order fixed…so not worth the long wait + getting orders wrong.
  • NL
    Nicholas Leduc
    Dec 15, 2025
    1.0
    Please stop hiring people that don’t know how to read an order. And quit being cheap and hire non high school students that don’t have attitude when they mess up. Oh and got the wrong size fries and a completely different menu item.
  • TT
    Torchicachu
    Dec 14, 2025
    3.0
    Average McDonald's.
  • AQ
    Alejandro Quignon
    Dec 8, 2025
    1.0
    Waited for 40 minutes in the drive through, and staff kept bringing the wrong food to my truck, absolutely untrained employees and no one wants to work in there

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3323 West State Street, Grand Island?

McDonald's in Grand Island is open 24 hours every day.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services 24/7.