McDonald's

3.4
1393 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3323 West State Street, Grand Island, NE
68803, United States

Hours

Reviews

3.4
1,393 reviews
5 stars
450
4 stars
286
3 stars
294
2 stars
133
1 star
230

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Customers frequently mentioned long wait times, especially during peak hours, with some experiencing delays of over 30 minutes.

Employee Attitude

Feedback varied on employee friendliness; while some praised staff for being helpful, others reported rude or unprofessional behavior.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold items and poor preparation.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and with food preparation.
  • SS
    Shane Swansin
    Nov 8, 2025
    1.0
    They won’t give out water cups to paying customers!! Somebody needs to talk to whomever is in charge here that’s bullshit
  • AB
    Asa Burkhart
    Oct 30, 2025
    5.0
    This McDonald's is always BUSY AS HELL. But that don't bother me. I've been here several times and ya'll, this McDonalds is the best GI has to offer. I have NEVER been disappointed. It doesn't matter that I ask for 15 alterations on my order. "Light lettuce, extra mac sauce, extra pickle, extra cheese... I'll pay." They say "okay." And DO IT. That's the IMPORTANT PART. THEY DO IT!!!!! They follow the alterations. I've been to McDonalds across the country and state, and even though this one is ALWAYS slammed, my order is ALWAYS right. And not only that, it's most importantly ALWAYS HOT and FRESH. The longest I've sat in line at this McDonald's is 30 minutes (and that's okay, bc I pull up and the line is OUT THE LOT). Idc, their service means I don't have to cook. Even after waiting in a long line and a 30 minute drive home, the food is BANGIN'. Everyone at this location deserves a raise and praise. God bless 🙏 McDonald's on State street. Ya'll are SLAMMED every time I go there, and I KNOW full well ya'll ain't gettin' the dues you deserve.
  • IA
    Isaiah Antillon
    Oct 25, 2025
    5.0
    The night crew on THE EXACT DATE 10/25/25 AT 4:00AM was amazing! the machines were down so we were chatting with the crew and they were dope as hell! Watermelon gum can go a long way lmao
  • NN
    Nora
    Oct 11, 2025
    1.0
    I asked for no lettuce extra mayo and they put no mayo so we went back and they gave us lettuce on it when I asked for none.this is the worst service I have gotten for just a simple order. Get a better crew or get them in line. I WANT MY MCHICKEN WITH JUST EXTRA MAYO. Simple as that
  • RC
    Racheal C
    Oct 10, 2025
    3.0
    Normally, I dont dislike this location, but this last visit for me was disappointing. As someone who uses the mobile app a lot, this one visit where I didnt, and spent $50 in cash, I was hoping to get my receipt and redeem it for my app points. However, when I got home, there was no receipt! So now, either they just didnt give it to me, or they are taking them. Either way, not cool.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3323 West State Street, Grand Island?

McDonald's in Grand Island is open 24 hours every day.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services 24/7.