Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,595 reviews
5 stars
502
4 stars
325
3 stars
304
2 stars
143
1 star
321
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about greasy or poorly prepared items.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times, especially during busy hours.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and with food preparation.
- GEG EMDec 31, 20251.0Because no stars is not an option !! After purchasing breakfast and letting the crew know our situation of getting the vehicle repaired at a local repair shop. And with the understanding that it was ok to wait here until the vehicle was repaired. Our driver had driven until 3a and waiting in 28° weather for the wrecker service for an hr+ , 35 mi away with kids. To the point, our driver was talking a quick nap during the repair (fuel pump, about 3hr situation) . Employee, Barb , approached and told us that " there is no napping as per company policy " I don't recall a customer company policy. So I can't comment on whether or not customer company policy includes being able to bring in outside food like grocery purchased cinnamon rolls and raisin cinnamon cookies (I do believe that's a health code violation, since it wasn't prepared in the restaurants kitchen) and just ordering up to 10 coffees at one time and discussing ??____?? for 3+ hrs. Shout out to Lone Tree towing for getting to us in just over an hr 35 mi away, and Ken's auto for getting us back on the road.
- AKAl KohawlickDec 25, 20255.0An only occasionally deadly drivethru
- KEKyle EDec 24, 20251.0Didn't close even though a man was dead at their drive thru
- CBCarlos BahenaDec 21, 20252.0I went to McDonald’s and I ordered very clearly I spoke patiently and waited for my order to be understood I asked for my burgers “Plain” this lady really put one of my burgers plain and the other, let’s throw everything on it, I hope you’re staff can understand English properly.
- KTKathleen TrujilloDec 2, 20251.0I should’ve just kept it pushing when they asked me four times for my code. Just spent 12 something on the Grinch meal I got the big Mac bread is not toasted so much Mac sauce that the top button and the middle bun were mushy. Fries disgusting like always. Cold, salty , hard!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Grand Island, NE?
McDonald's in Grand Island, NE operates 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's in Grand Island offers delivery services available 24/7 through their online ordering platform.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at the Grand Island McDonald's?
Yes, the drive-thru is open 24 hours a day, 7 days a week at this location.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What is the address and contact number of this McDonald's?
The address is 1317 W 2nd St, Grand Island, NE 68801, and the phone number is +1 308-382-3323.
Are there other fast food restaurants near McDonald's at 1317 W 2nd St?
Yes, Burger King is a nearby fast food and burger restaurant located close to McDonald's, providing customers with additional dining options.
What nearby services are available if I need to clean my car after visiting McDonald's?
Kermit's Super Wash, a car wash service, is located near McDonald's for convenient car cleaning.
Are there any community or library resources near the Grand Island McDonald's?
Yes, the Grand Island Public Library and Ryder Park Project are nearby locations that provide community services and recreational opportunities.