McDonald's

3.3
917 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1180 W Hwy 20, Chadron, NE
69337, United States

Hours

Reviews

3.3
917 reviews
5 stars
270
4 stars
188
3 stars
178
2 stars
86
1 star
195

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service times, particularly during peak hours, with some customers experiencing long waits.

Staff Friendliness

While some staff members were praised for their friendliness and helpfulness, others were noted for being rude or unhelpful.

Cleanliness

The restaurant received positive feedback for cleanliness, although some reviews mentioned dirty tables and unsanitary conditions.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh food while others received cold or poorly prepared items.
  • TP
    Talisa C Prue
    Jan 3, 2026
    1.0
    Chadron NE McDonald's has horrible service. The guy knew my order was wrong but gave it to me anyways. He literally shrugged his shoulders. WOW!! I asked to add on to my order in the drive through and he said no I had to go around again. First time for me. We're never stopping there again. N
  • AR
    Ageriano Roaneagle
    Dec 14, 2025
    1.0
    always giving me the wrong order
  • WW
    Whatsername
    Nov 12, 2025
    1.0
    They always forget something, usually nuggets or a burger. Ive had to go back many times and theyre generally understanding. Recently my boyfriend was missing a couple items so when I got off of work about two hours later I went through to try and grab the 10pc and Dbl cheeseburger that was missing. First i sat at the window for about 6 minutes before i was helped, not a problem i understand. But I've never had them be so rude to me. I obviously didnt have a receipt, and I dont know what the whole order was. They didnt really try to help at all, no apology, didnt try to make it better, and when I said id just leave a review they didnt care at all. Sad that one of the only fast food places in town is going down hill so fast.
  • BD
    Bruce Dudgeon
    Oct 28, 2025
    5.0
    I seemed there weren't many people working at 7 am but the man that was working was extremely organized and seemed to be running the whole thing by himself. He was very busy but still very courteous. Give him a raise!!!
  • AA
    Anthony Aukes
    Oct 3, 2025
    1.0
    Ordered apple pie on app. Waiting 6 min before arriving and was then told it would be 12 min or i could have 6 cookies. Got home only 5 cookies.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Chadron, NE?

McDonald's in Chadron, NE is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service open daily from 5:00 AM to midnight.