McDonald's

3.3
917 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1180 W Hwy 20, Chadron, NE
69337, United States

Hours

Reviews

3.3
917 reviews
5 stars
270
4 stars
188
3 stars
178
2 stars
87
1 star
194

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised individual staff members for their friendliness and helpfulness, others reported issues with rudeness and disorganization, particularly during busy hours.

Service Speed

Many reviews highlighted slow service, with long wait times reported in both drive-thru and in-store orders, often attributed to being understaffed.

Food Quality

Customers had mixed experiences with food quality; some enjoyed fresh and well-prepared meals, while others received cold or incorrect orders.

Cleanliness

The restaurant was noted for its cleanliness by several customers, although there were complaints about dirty tables and unsanitary conditions in some instances.

Pricing Concerns

Several reviews mentioned dissatisfaction with rising prices and perceived value, with some customers feeling that the food was overpriced for the quality received.
  • WW
    Whatsername
    Nov 12, 2025
    1.0
    They always forget something, usually nuggets or a burger. Ive had to go back many times and theyre generally understanding. Recently my boyfriend was missing a couple items so when I got off of work about two hours later I went through to try and grab the 10pc and Dbl cheeseburger that was missing. First i sat at the window for about 6 minutes before i was helped, not a problem i understand. But I've never had them be so rude to me. I obviously didnt have a receipt, and I dont know what the whole order was. They didnt really try to help at all, no apology, didnt try to make it better, and when I said id just leave a review they didnt care at all. Sad that one of the only fast food places in town is going down hill so fast.
  • BD
    Bruce Dudgeon
    Oct 28, 2025
    5.0
    I seemed there weren't many people working at 7 am but the man that was working was extremely organized and seemed to be running the whole thing by himself. He was very busy but still very courteous. Give him a raise!!!
  • AA
    Anthony Aukes
    Oct 3, 2025
    1.0
    Ordered apple pie on app. Waiting 6 min before arriving and was then told it would be 12 min or i could have 6 cookies. Got home only 5 cookies.
  • BS
    Brad Smyth
    Oct 3, 2025
    4.0
    McDonald's. Should offer Senior Discount. Prices have climbed steeply.
  • CC
    Carol Copeland
    Sep 20, 2025
    4.0
    As expected

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Chadron, NE?

McDonald's in Chadron, NE is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service open daily from 5:00 AM to midnight.