McDonald's

2.9
903 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1449 W 3rd Ave, Alliance, NE
69301, United States

Hours

Reviews

2.9
903 reviews
5 stars
206
4 stars
164
3 stars
164
2 stars
106
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, with many customers experiencing rude interactions.

Cleanliness

The restaurant was often described as dirty, with reports of flies and unsanitary conditions in both dining and restroom areas.

Food Quality

Many customers complained about cold, poorly prepared food, with some stating it was not fresh or appetizing.
  • DM
    D M
    Oct 27, 2025
    1.0
    I visited McDonald's tonight at roughly 8:00 PM, leaving at 8:50 PM. Their drive-through sign is damaged. Service took 40 minutes before they even acknowledged we were in the drive-through lane. It then took another 10-15 minutes to deliver a partial, incorrect order: they missed my tea and the Daily Double I received was a sloppy, lukewarm mess. The employee working the window was snotty about it, acting as though we were inconveniencing him. Also I still got charged for that tea. No one offered an explanation for the entire forty-minute wait, despite three employees being visible. Three separate cars drove off during this time. Someone new needs to manage this franchise; this is awful for what used to be a decent McDonald’s. I can only imagine how much business they are losing, potentially driving customers to the overnight staff at other local places because the service is this consistently bad. I don't like writing bad reviews, but people need to know this place is actively aiming for bad service. There is no excuse, and this isn't the first time I've run into this behavior. Go anywhere else. If you need McDonald's that badly, drive 50 minutes in any direction to get better service.
  • NW
    Nyla Wilhelm
    Oct 25, 2025
    1.0
    Where should i start when you go through the drive thru window you can’t see the menu. It’s been damaged for like two years now and it’s just getting worse. Replace your drive thru menus. A garbled voice came through the speaker couldn’t understand it. Finally we could somewhat make out the voice and after they heard us complaining about not being able to see the menu asked if they could help us with ordering because the sign had been damaged in a storm yes like 2 years ago. I thought McDonalds corporate did inspections of the restaurants
  • IA
    Iszabella Adair
    Oct 2, 2025
    1.0
    They messed up my food many different time when ever we order from the app or the drive thru
  • BH
    Bonnie Hansen
    Sep 26, 2025
    1.0
    Waited in drive through for over 30 minutes before I even ordered and then discovered half my order was incorrect. Would not recommend and if there was an option I would mark 0 stars
  • AT
    Arthur Tramp
    Sep 19, 2025
    5.0
    This is the cleanest fast food restaurant we have ever seen!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1449 W 3rd Ave, Alliance, NE?

McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM until midnight.