Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,799 reviews
5 stars
640
4 stars
409
3 stars
323
2 stars
152
1 star
275
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported frequent issues with missing items and incorrect orders, particularly in the drive-thru.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and poorly prepared meals.
Speed of Service
A significant number of reviews noted that the service was slow, with long wait times for both drive-thru and dine-in orders.
- AGAlison GreathouseNov 16, 20251.0Waited 20 minutes for 2 frappes, which we ordered online 20 minutes before getting there. Said there was confusion and proceeded to take even longer. It was simple orders and not very busy. Absolutely ridiculous for 2 simple drinks.
- TOThomas OppenNov 14, 20254.0I Rarely give 5 stars, but the food was good, i asked for no salt on the fries, thst were cold, but thats my only complaint, the syaff waa wonderful, Jamie did a wonerful job of making us feel important and welcome, we will be back again, Kudos to Jamie for his great customer service
- KRKyōgurō RengokuNov 11, 20251.0November 11 and they do not commemorate the day, it is ridiculous.
- AZAZHER ZEUSOct 14, 20251.0Mcdonald’s is one of my favorite spots. Not anymore sadly when I waist 30 minutes waiting for my orders, service has been very slow and many times items are forgotten. Get better.
- TFThe Lopez FamilyOct 6, 20251.0Went tonight through drive thru, ordered my food paid a when I went to the second window. They were giving me the wrong food. She didn’t hand to me but said what it was an I disagreed gave her my receipt. And she came back an said pull forward they making it now. 30 min later no food. I went inside. An took eternity to get someone’s attention. Got my cash back. Change was wrong 10 min later after standing there. I got my correct cash back. Issue 1 here is : Horrible customer service, if you make eye contact with someone you go to the person ask what they need, if you can’t send someone that will help. To resolve the issue. Issue 2 here is : If your tired go home don’t be at work with an attitude. Issue 3 here is: If you make a mistake in drive thru don’t tell the person to pull forward and ferget just make they damn food so none of this issue happens. Employees need to be retrained on there customer service better. Communication and customer service is the #1 key in the food industry. You are a billion dollar company take time to retrain your employees for better.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 711 S Broadway, Minot?
McDonald's is open daily from 4:30 AM to 3:30 AM the next day, providing extensive service hours every day of the week.
Can I order McDonald's delivery in Minot, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 6:00 AM to 1:30 AM. You can order online via their delivery site.
Does McDonald's at this location have a drive-thru?
Yes, McDonald's has a drive-thru open daily from 4:30 AM to 3:30 AM, allowing convenient service even late at night or early morning.
What payment methods are accepted at McDonald's in Minot?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Can I use curbside pickup for my order at this McDonald's?
Yes, curbside pickup is available as a service, allowing you to pick up your food conveniently without leaving your car.
Is there free WiFi available at McDonald's on Broadway in Minot?
Yes, McDonald's offers free WiFi to customers at this location for added convenience while dining or waiting.
Where can I find McDonald's app for faster ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store, or use their quick link to order online for convenience.
How can the nearby US Post Office benefit McDonald's customers?
Customers can conveniently run errands at the US Post Office located nearby before or after grabbing a meal at McDonald's, all within close proximity.
What nearby financial services are available near McDonald's in Minot?
Several credit unions and insurance agencies such as Town & Country Credit Union, Nationwide Mutual Insurance, and Farmers Insurance are close by, useful for customers who want to manage financial business in the same trip.
Are there any nearby medical centers near McDonald's at 711 S Broadway?
Yes, ManorCare Health Services and Trinity CancerCare Center, as well as Trinity Health - Town & Country medical centers, are located nearby, offering healthcare options accessible to visitors of McDonald's.