McDonald's

3.7
1006 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1125 S Washington St, Grand Forks, ND
58201, United States

Hours

Reviews

3.7
1,006 reviews
5 stars
378
4 stars
255
3 stars
197
2 stars
68
1 star
108

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru and curbside pickup, with some customers waiting excessively long for their food.

Food Quality

While some customers enjoyed the food, there were complaints about burnt items, cold food, and inconsistent quality, particularly with fries and sandwiches.

Staff Behavior

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and dismissive, affecting overall customer satisfaction.

Cleanliness

The restaurant was generally noted as clean, with some customers appreciating the well-maintained play area.
  • NK
    Nicholas Kidwell
    3 days ago
    1.0
    20 minutes thru the drive thru should be a clear sign to management that something is wrong. Never get food from the window, they always pull you around to hide how bad their numbers are.
  • SP
    Shane Peterson
    Nov 16, 2025
    1.0
    Hate them.
  • GH
    gaynor henry
    Nov 1, 2025
    3.0
    I just wanted a hot chocolate. So I had to go to the kiosk, find the right spot on the menu, press all the buttons and go and wait for my hot chocolate. I miss the customer- employee interaction. It was very sterile. But the bathrooms were clean.
  • HH
    Hayden Holt
    Aug 27, 2025
    3.0
    Fine, double check all orders.
  • DS
    Darren Storey
    Jul 13, 2025
    1.0
    3pm on a Sunday, not busy enough to justify a 15 minute wait for food seating inside. Watched multiple cars from drive through get served. Is this supposed to be a "fast food" restaurant?

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery service hours for this McDonald's?

Delivery is available every day from 6:00 AM to 10:30 PM.