McDonald's

3.5
2027 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5998 University Pky, Winston Salem, NC
27105, United States

Hours

Reviews

3.5
2,015 reviews
5 stars
721
4 stars
460
3 stars
338
2 stars
167
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or improperly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Customer Service

While some staff were praised for friendliness, many customers experienced rude or dismissive service.
  • BP
    BOBBIE PEEBLES
    6 days ago
    5.0
    Went through the drive-thru!
  • PD
    Payal Desai
    Dec 30, 2025
    5.0
    McDonald is very clean & too much bussy area
  • JP
    John Parsons
    Dec 24, 2025
    1.0
    5:00 am they said they didn't have the mocha frappe they and that they wasn't serving it now
  • AR
    ANDREA ROSS
    Dec 14, 2025
    1.0
    I asked for my food to be made fresh and they put it in the microwave. My bread was very hard and I am pissed. They act like they couldn't hear me on the phone. I called 10+ times. I told her I was driving on the highway so she made sure she waited bout 15 mins. to say she can hear me. He'll by that time I was hitting High Point. She ( Laura) i think that's her name, well it starts with a L, anywhere, she gonna ask me to turn around and come back after 15- 20 mins. He'll no, I wasn't turning around. She was very unprofessional, nasty attitude, and don't care about the custers. All she had to say when I first called to bring it back, I would have gladly turned around, but, she waits til I'm hitting High Point. All I could say is WOW! Won't be going back there anymore
  • DP
    Danielle Pearce
    Dec 12, 2025
    5.0
    Food was good the wait wasn't long. It was a nice visit

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 5998 University Pkwy, Winston Salem?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 1:00 AM.

Does McDonald's at this location have a drive-through service and what are its hours?

Yes, it has a drive-through open 24 hours every day of the week.