Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or improperly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Customer Service
While some staff were praised for friendliness, many customers experienced rude or dismissive service.
BP
BOBBIE PEEBLES
6 days ago
5.0
Went through the drive-thru!
PD
Payal Desai
Dec 30, 2025
5.0
McDonald is very clean & too much bussy area
JP
John Parsons
Dec 24, 2025
1.0
5:00 am they said they didn't have the mocha frappe they and that they wasn't serving it now
AR
ANDREA ROSS
Dec 14, 2025
1.0
I asked for my food to be made fresh and they put it in the microwave. My bread was very hard and I am pissed. They act like they couldn't hear me on the phone. I called 10+ times. I told her I was driving on the highway so she made sure she waited bout 15 mins. to say she can hear me. He'll by that time I was hitting High Point. She ( Laura) i think that's her name, well it starts with a L, anywhere, she gonna ask me to turn around and come back after 15- 20 mins. He'll no, I wasn't turning around. She was very unprofessional, nasty attitude, and don't care about the custers. All she had to say when I first called to bring it back, I would have gladly turned around, but, she waits til I'm hitting High Point. All I could say is WOW! Won't be going back there anymore
DP
Danielle Pearce
Dec 12, 2025
5.0
Food was good the wait wasn't long. It was a nice visit
What are the delivery hours for McDonald's at 5998 University Pkwy, Winston Salem?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 1:00 AM.
Does McDonald's at this location have a drive-through service and what are its hours?
Yes, it has a drive-through open 24 hours every day of the week.
What services are offered for pickup and delivery at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options does McDonald's accept at this location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or through an app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald’s App available on both iOS and Android.
What are the operating hours of McDonald's at 5998 University Pkwy?
This McDonald's is open 24 hours a day, every day of the week.
What are some nearby breakfast options near McDonald's at University Parkway?
Nearby breakfast and brunch options include Biscuitville, IHOP (International House of Pancakes), and Waffle House, all great places to visit before or after your meal at McDonald's.
Are there other fast food restaurants close to this McDonald's location?
Yes, Panda Express and Sonic Drive-In are nearby, offering different menu options if you're looking for variety.
What nearby amenities can customers access when visiting McDonald's at University Parkway?
Customers can visit nearby facilities like Truist and Wells Fargo Banks for banking, Express Oil Change & Service Center for automotive needs, and several coffee shops like Starbucks and Sheetz.
Does this McDonald's offer any rewards or promotional programs for customers?
Yes, customers can earn points for free food through MyMcDonald’s Rewards program, detailed at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.