McDonald's

3.4
1445 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7742 North Point Boulevard, Winston Salem, NC
27106, United States

Hours

Reviews

3.4
1,445 reviews
5 stars
497
4 stars
317
3 stars
243
2 stars
97
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about fries and coffee.

Management Issues

Several customers highlighted problems with management, including unprofessional behavior and lack of accountability.

Employee Attitude

While some employees were praised for their friendliness, many reviews noted a general lack of enthusiasm and poor customer interaction.
  • HR
    Harry R
    5 days ago
    5.0
    Excellent customer services
  • TM
    Tanya Miller
    Dec 15, 2025
    3.0
    Unfortunately the coffee is hit or miss with every cup even if your getting two of the exact same thing. The staff is amazing for the most part. The atmosphere really varies for the most part but there is definitely an overall feeling of unwelcomeness...this particular franchise owner is all about the "give us your money and get out" attitude which ultimately costs a place their business though he doesn't seem to care. It seems like he's just riding it until he can't squeeze another dime out. McDonald's in general doesn't seem to customer oriented when your posting signs giving them time limits on how long they have to eat and get out🙄...so tacky and trashy.
  • LS
    Leo Schuman
    Dec 9, 2025
    1.0
    Waited 15 minutes in drive thru for a doordash order and the employee was ignoring me at the window after saying pull around
  • WH
    William H
    Dec 9, 2025
    1.0
    Definitely needs new night shift, these girls don't care about giving customers fresh food. The chicken nuggets taste like they was cooked hours ago. Please do better.
  • EL
    Eric Little
    Dec 5, 2025
    1.0
    The drive through takes as long as a dine in experience and the workers always have an attitude towards you

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7742 North Point Boulevard, Winston Salem?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers a drive-through that operates 24/7.