Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
863 reviews
5 stars
325
4 stars
194
3 stars
145
2 stars
55
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or unsanitary food, while others praised the freshness and taste.
Cleanliness
Many reviews highlighted cleanliness issues in the dining area and food preparation, with dirty tables and unsanitary practices noted.
Staff Attitude
Customer experiences varied widely regarding staff attitude, with some praising friendly service while others reported rudeness and lack of professionalism.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a need for better attention to detail.
- GSGlen SNov 9, 20251.0Why is almost every McDonalds so bad? This is one of those that refuses to hand you tour cup when you order. I asked the guy but he said no. And it took an incredible amount of time for our food meanwhile we don’t have our drinks and they are doing customers orders behind us before we get our food. None of this is acceptable. Also, a small amount of fries in the large. No where near full.
- MAMawtumeh AungNov 6, 20253.0They don’t give me correct order
- R6realchill 666Sep 21, 20251.0Service is 100% shameful , do not listen at all and is very rude. Food is ok, it’s McDonald’s.
- SZSali ZakiSep 14, 20251.0We had 3 drive thru mobile order this morning manger stated she only can do 2 at drive thru when I asked where is that policy is written at she said nowhere we just do it not only that drive thru was really slow this morning cars not moving had to be pulled and wait for my food never got it walk in the store got my food after 15 more minutes without my 3rd order that she refused to get over drive thru Food was nasty cold food hard bun nasty drink and melted caramel frappe employee was clearly struggling I felt bad for them she wasn’t able to manage the store making her own rules and serving unsanitary food
- MHMichael HughettSep 6, 20252.0I like the food. The kiosk sucks. It's a waste of time. I have no desire to use the app nor the kiosk. And it seems the stools are purposely uncomfortable. You need to work on the inside atmosphere.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3401 Robinhood Rd, Winston Salem?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM.
Can I get McDonald's delivered from this location, and what are the delivery hours?
Yes, delivery is available every day from 5:00 AM to 10:30 PM.
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services and features does this McDonald's offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where can I find the menu and place an order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place orders via https://mcdonalds.smart.link/mjuu1ggdi or the McDonald's app.
What nearby dining options are around this McDonald's location?
Nearby restaurants include Paul's Fine Italian Dining, Mr Lu's Chinese Restaurant, Chick-fil-A, Little John's Tavern, and David's Cleaners also offers food-related services.
Are there any nearby banks I can visit near this McDonald's?
Yes, nearby banks include Truist, Wells Fargo Bank, First Citizens Bank, and Pinnacle Financial Partners, making it convenient for your banking needs.
What automotive services are located close to this McDonald's?
Nearby automotive services include Valvoline Instant Oil Change, Parrish Tire & Automotive, JMC Auto Glass, Shell gas station, and Speedway gas station with car wash.
Does this McDonald's location have any nearby convenience stores or pharmacies?
Yes, Quality Mart, Rite Aid, and Robinhood Family Pharmacy are conveniently located nearby for your quick shopping and pharmacy needs.