McDonald's

3.6
869 reviews
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Business Details

3401 Robinhood Rd, Winston Salem, NC
27106, United States
(336) 774-1625
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3401 Robinhood Rd, Winston Salem, NC
27106, United States

Hours

Reviews

3.6
869 reviews
5 stars
328
4 stars
195
3 stars
147
2 stars
55
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, disorganization, and frequent order mistakes, leading to frustration.

Food Quality

There were numerous complaints about cold, unsanitary, or incorrect food orders, with some customers expressing concerns about food safety.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and food preparation, contributing to negative experiences.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and praised specific staff members for their excellent service.
  • AS
    Abbie Scott
    5 days ago
    5.0
    This location is a special place. My grandpa who had Alzheimer’s would frequent this location for breakfast. They would always treat him with lots of respect and fondness. After he passed the workers still recognized my grandmother and offered their condolences- it really made an impact to us for their compassion. I came here to get food for my grandma today and asked for a change in how the mobile order was submitted. The worker who took my request was SO kind. Didn’t seem annoyed at all like so many drive thru workers do these days. The food was great but the service is what made my experience great. 10/10 to the workers here!
  • DM
    Dr.Ryan Moore
    Dec 7, 2025
    5.0
    I have always enjoyed food from McDonald’s. They have added new items to their menu … 👅
  • ML
    Max Lutin
    Nov 30, 2025
    5.0
    This drive thru has always been on point. Shout out to Motisola, she's so nice and is wonderful at her job.
  • AB
    Ariel Morales Beltran
    Nov 28, 2025
    3.0
    I get the whole order kiosk thing but no one up front. Also I ordered a bacon qtr pounder got home and no bacon. ..
  • GS
    Glen S
    Nov 9, 2025
    1.0
    Why is almost every McDonalds so bad? This is one of those that refuses to hand you tour cup when you order. I asked the guy but he said no. And it took an incredible amount of time for our food meanwhile we don’t have our drinks and they are doing customers orders behind us before we get our food. None of this is acceptable. Also, a small amount of fries in the large. No where near full.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3401 Robinhood Rd, Winston Salem?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM.