McDonald's

3.7
1905 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
426 Jonestown Rd, Winston Salem, NC
27104, United States

Hours

Reviews

3.7
1,905 reviews
5 stars
737
4 stars
467
3 stars
333
2 stars
136
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items.

Cleanliness

Several reviews praised the cleanliness of the restaurant, highlighting a well-maintained environment.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders.
  • BR
    Bunny R.
    2 days ago
    1.0
    Don't eat here!!! The franchise owner is OBVIOUSLY a cheapskate who is trying to scam every possible penny from their customers. We bought a hamburger, and it was the size of a TINY HOCKEY PUCK. We asked for a cup of water, and they tried to tell us it would be $1.40...FOR WATER!!! McDonald's corporate made $8.4 BILLION dollars in 2025. I can't believe people are foolish enough to keep eating at McDonald's. Ray Kroc famously said, "Business is war." Guess what McDonald's? You're gonna lose the fast food wars by being so flipping cheap. We won't be back.
  • RV
    R. V.
    Jan 4, 2026
    1.0
    I ordered a very simple order here. 2 $5 Hot N’ Spicy McChicken meals and a Big Mac. It was a late night order around 11:30pm. When I arrived there was only 1 vehicle ahead of me. I pulled up and advised that I had a mobile order and provided the order code. I pulled around to the second window and waited for like 8 minutes. I was given my 2 drinks and my food order. I drove 3 mins down the road to my house and went inside. Immediately dished out the food and noticed how horrible the food was. Everything tasted old, which made me wonder why I was waiting all of that time if the food wasn’t being made fresh. I’ve visited this location many times before and never had any issues. I’m not sure what the issue was this time. My McDonald’s visit the next day, was to the one at the Hane’s Mall location. I typically receive better search there than this location late at night.
  • DC
    Diego Carson
    Dec 31, 2025
    1.0
    Find some better employees, the ones you have here are rude and incompetent.
  • JF
    Joseph Fritz
    Dec 24, 2025
    1.0
    I stood watching staff make other people's orders, through the pickup window, as they assured me that my order was being prepared. It took them more than 9 minutes (for the sake of accuracy, I cannot say it was necessarily 10 minutes) to hand me two cheeseburgers. Without a doubt the worst experience I've had at a fast food establishment in 2025, and it's Christmas, so congratulations: you "win." All that said...the food was as-expected from McDonald's - that element was right on. It's just sad when it's obvious how the drive-thru customers are being heavily prioritized over customers dining in (and mine was a to-go I ordered in store).
  • RH
    Rockhell Hunter
    Dec 11, 2025
    5.0
    They get your order in a timely fashion and it be correct

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 426 Jonestown Rd in Winston Salem?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday, Friday, and Saturday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's at 426 Jonestown Rd offers drive-through service daily from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.