McDonald's

3.7
1892 reviews
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Business Details

426 Jonestown Rd, Winston Salem, NC
27104, United States
(336) 774-0773
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
426 Jonestown Rd, Winston Salem, NC
27104, United States

Hours

Reviews

3.7
1,892 reviews
5 stars
733
4 stars
466
3 stars
331
2 stars
136
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers express frustration over incorrect orders, with frequent complaints about missing items and wrong modifications.

Cleanliness

The restaurant is often noted for its cleanliness, contributing positively to the overall dining experience.

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers still find the food enjoyable.

Speed of Service

Service speed is a mixed bag; some customers appreciate quick service, while others experience long wait times.
  • KJ
    Katie Jones
    2 days ago
    2.0
    Of 3 meals - 2 were wrong/missing :(
  • RS
    Robin Stover
    Nov 10, 2025
    5.0
    I stop in today for my little brother and This has got to be the cleanest McDonalds I have ever seen. It was fully staff and the floor was so clean … No food no grease on the floor where the cooks where the lobby and restrooms where clean. The food sanitation grade was 99.0 And they deserved it they look like they deserve 100 if you ask me….All our food was fresh…. I was very satisfied. Shout out to the management of this McDonald’s job well done.
  • DJ
    David Jones
    Nov 5, 2025
    1.0
    I'm completely my order on the kiosk fixing to pay employee graps the place cards so I can't complete my order. Tells me to get in line and wait. This lady needs to be fired. Doesn't need to work with the public. I'll never go to this store again. Your link is useless I don't have any information to associate the complaint to the store are owner.
  • AW
    Adam Whitesell
    Nov 1, 2025
    4.0
    This McDonald's is so much better than the one by the mall. The food is cooked fresh, the service is quick, and the place is very clean and organized. I wish they would've kept the old mascot statue they in a case at this location before the remodel, though. That was neat.
  • KI
    Kevin Isham
    Oct 31, 2025
    1.0
    These workers are so damn lazy. Constantly getting orders wrong. Never filling the cup all the way. Fries are always cold. Items are missing. There is a reason these clowns work here and it shows
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 426 Jonestown Rd in Winston Salem?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday, Friday, and Saturday.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's at 426 Jonestown Rd offers drive-through service daily from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.