Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty bathrooms and unsanitary conditions.
Speed of Service
Customers consistently noted slow service, particularly in the drive-thru and curbside pickup, leading to long wait times.
Food Quality
While some customers enjoyed their meals, there were numerous complaints about cold or poorly prepared food.
IC
Isaiah Costner
2 days ago
1.0
They messed up my order had my driver waiting super long and gave us wrong food.
PP
Patricia
Nov 5, 2025
5.0
Fast service courteous employees
DJ
Dennis Jaramillo
Oct 30, 2025
5.0
Muy buenas las amburguesas me encantan su atención es excelente
MF
Melinda Fungafat
Oct 18, 2025
4.0
They always ask you what sauce you want for your nuggets but never put the sauce in the bag! Like how?! Smh
PM
Parris Mims
Oct 12, 2025
1.0
As we waited for our food my daughter had to use the bathroom.
She said the first stall was gross.
Then when I went in I saw there was no toilet paper in either stall. I decided to bring her to the men's rest room and when we went to the only stall in there the water level was at the rim and it was full of toilet paper. Also not tp in that one either...
Update. It took 25 minutes to get our food.
After about 20 minutes someone came over, asked what our order was and after replying game me no update.
I finally walked up there and when they handed me the tray my fries we cold to the touch.