McDonald's

3.4
1646 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2900 Reynolda Rd, Winston Salem, NC
27106, United States

Hours

Reviews

3.4
1,646 reviews
5 stars
587
4 stars
328
3 stars
279
2 stars
139
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes, leading to frustration and dissatisfaction.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and negative interactions with customers.

Food Quality

While some customers enjoyed the food, many complained about cold or stale items, incorrect orders, and overall poor food preparation.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, citing a lack of accountability and professionalism.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty bathrooms and unsanitary conditions.
  • JB
    Jhonathan Borges
    Nov 17, 2025
    1.0
    2 veces me entregaron en cambio mal y la señora se molesto y no me dio mi dinero para atrás completo
  • TT
    Terry Taylor
    Nov 17, 2025
    1.0
    This past Friday I stopped to eat at this McDonald's on my way home from work. I was one of 4 others in line inside the restaurant. There was one line open and the young lady at the register was talking with someone in front of her and it went on and on and on. I never did see any payment take place. The manager was watching her and said nothing. After way too long, the man in front of me and I walked out. She was still taking with the fellow when we left. This is not my first time getting poor service at this location. I have no time set to go back again.
  • SC
    Sandra Campbell
    Nov 15, 2025
    1.0
    11/15/2025 just left McDonald's and sat in the drive through for 10 minutes and no one came to take my order. Lights on one gray car in parking lot with its lights one, a truck parked up front but couldn't see any workers 11/15)25 just went again to just sit in drive through for 5 minutes to be told they dnt have any coffee
  • JD
    Jane Doe
    Nov 7, 2025
    4.0
    They’re fairly clean & the food and staff be on point but today this morning whoever was at the window didn’t want to be there she half made my Carmel iced coffee…all the cream and coffee was separate and she used Carmel instead of Carmel syrup which ruined the drink it was poorly made and tasted extremely bitter
  • MH
    Mith Haynes
    Oct 13, 2025
    3.0
    Strike -1 I walked in and the first thing I hear is management talking negatively about coworkers. Not cool. Why not go to an office to discuss matters it's a McDonald's but come on be professional! Strike-2 Why have ketchup dispensers if they are not going to maintain them, fill it up. Probably takes 4 mins. Strike 3- Why do you not have napkins at the stand? On a good note the Fish Filet was fresh and hot fries not so much.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's drive-through at 2900 Reynolda Rd, Winston Salem?

The drive-through is open 24/7, from 00:00 to 23:59 every day of the week.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 5:00 AM to 12:30 AM.