McDonald's

3.5
2482 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
195 Akron Dr, Winston Salem, NC
27105, United States

Hours

Reviews

3.5
2,482 reviews
5 stars
882
4 stars
561
3 stars
447
2 stars
177
1 star
415

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Mixed feedback on food quality; some praised freshness while others complained about cold or improperly prepared items.

Cleanliness

While some reviews noted cleanliness, others highlighted issues with dirty tables and unsanitary conditions.

Customer Experience

Several customers expressed frustration with management and overall customer service, indicating a decline in their experiences.

Drive-Thru Focus

Many reviews suggested that the drive-thru service is prioritized over counter service, leading to dissatisfaction among in-store customers.
  • JV
    Jimbo Vernon
    Nov 13, 2025
    4.0
    Ok
  • DP
    Dasja Pinnix
    Nov 10, 2025
    1.0
    It’s ridiculous how long every morning I’ve been a patron here, with literally only one car in front of me, they fail to get me out of the drive thru in 10 minutes. This morning I looked inside & there were plenty of workers &only one car in front of me in the drive thru who ordered a coffee. I ended up being in line for 10 minutes until I left without my simple order of coffee. I thought I was going to get to work early but I guess this whole location is incompetent. This visit made me realize McDonald’s food/corporation is trash but convenient, not counting Akron’s location. I’m deleting the app from my phone & the want for McDonald’s from my palette. They won’t be missed!!!!
  • AC
    Angelita Cherry
    Nov 5, 2025
    5.0
    Did the online survey to receive free item. When I got to the window they act like they didn't know what I was talking about
  • BS
    Byron Samuels
    Nov 1, 2025
    1.0
    My last visit ever to McDonald’s
  • SM
    suzanne munn
    Oct 28, 2025
    1.0
    Didn't eat there, came for a job. Sat for over an hour and went back to the counter to see if the manager was ready. They came a few minutes later and asked me to come back in 2 days. Not cool at all.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 195 Akron Dr?

Delivery is available Monday to Wednesday and Sunday from 5:00 AM to 11:30 PM, Thursday from 5:00 AM to 12:30 AM, and Friday to Saturday from 5:00 AM to 1:30 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, there is a drive-thru open Monday to Wednesday and Sunday from 5:00 AM to midnight, Thursday from 5:00 AM to 1:00 AM, and Friday to Saturday from 5:00 AM to 2:00 AM.