McDonald's

3.5
655 reviews
Get DirectionsCallWebsite

Business Details

2060 Village Link Road, Winston Salem, NC
27106, United States
(336) 922-1030
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2060 Village Link Road, Winston Salem, NC
27106, United States

Hours

Reviews

3.5
655 reviews
5 stars
241
4 stars
140
3 stars
100
2 stars
39
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several instances of employees ignoring or mishandling orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with mobile and drive-thru orders.

Speed of Service

Numerous reviews highlighted slow service, especially during peak hours, leading to long wait times.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or poorly prepared items.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty tables and floors.
  • AA
    Alexis
    Dec 26, 2025
    4.0
    There was a younger black make cashier who was a bit more husky and I totally forgot his name but he had the best customer service I have had in a long time. He deserves recognition and a gold metal for his stand up work ethic. ♥️
  • SM
    Shawn McGraw
    Dec 16, 2025
    3.0
    Its McDonalds I dont really expect much but I waited way too long for service at 9PM with 3 other customers that were already served and 2 ordering at the kiosk.
  • BD
    barbara dabbs
    Nov 14, 2025
    4.0
    Have gone here sometimes twice in a day and almost daily for years. Never disappointed in their caring attitude and friendliness. Wish all McDonalds like them!!
  • LP
    Lena Perales
    Sep 27, 2025
    1.0
    Place a mobile order through the drive thru and they would not answer me on the machine and then when I pulled up to the window the man working kept peeking around the corner to see if I was still there, but never wanted to come to the window and all I ordered was a large ice water and a frozen coke, how lazy do you have to be to not make drinks at least.
  • KR
    Katie Ryce
    Sep 19, 2025
    1.0
    Ordered food off the mobile app an hour before closing and went to pick it up and the person inside didn’t come to the drive through and locked the door when I went to go inside. Also didn’t answer the phone when I called but I could see them sitting there doing nothing. Again this was a full hour before closing
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2060 Village Link Road, Winston Salem?

McDonald's in Winston Salem is open daily from 5:00 AM to midnight.

What are the delivery hours for McDonald's at this location?

Delivery service is available daily from 5:00 AM to 10:30 PM.