McDonald's

3.5
651 reviews
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Business Details

2060 Village Link Road, Winston Salem, NC
27106, United States
(336) 922-1030
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2060 Village Link Road, Winston Salem, NC
27106, United States

Hours

Reviews

3.5
651 reviews
5 stars
240
4 stars
139
3 stars
98
2 stars
39
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or dismissive staff, particularly in the drive-thru.

Order Accuracy

Numerous reviews highlight frequent issues with incorrect orders, missing items, and poor handling of mobile orders.

Speed of Service

Many customers express frustration with slow service, particularly during peak hours, leading to long wait times.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others report satisfactory meals.

Cleanliness

Several reviews mention cleanliness issues within the restaurant, including dirty tables and floors.
  • BD
    barbara dabbs
    Nov 14, 2025
    4.0
    Have gone here sometimes twice in a day and almost daily for years. Never disappointed in their caring attitude and friendliness. Wish all McDonalds like them!!
  • LP
    Lena Perales
    Sep 27, 2025
    1.0
    Place a mobile order through the drive thru and they would not answer me on the machine and then when I pulled up to the window the man working kept peeking around the corner to see if I was still there, but never wanted to come to the window and all I ordered was a large ice water and a frozen coke, how lazy do you have to be to not make drinks at least.
  • DD
    Diane Dowell
    Sep 23, 2025
    5.0
    Was all good
  • KR
    Katie Ryce
    Sep 19, 2025
    1.0
    Ordered food off the mobile app an hour before closing and went to pick it up and the person inside didn’t come to the drive through and locked the door when I went to go inside. Also didn’t answer the phone when I called but I could see them sitting there doing nothing. Again this was a full hour before closing
  • SF
    Selena Foster
    Sep 3, 2025
    1.0
    Website lists they close at 12. The doors say they close at 12, but anytime I go after 11, they dont answer the drive thru box even though you can clearly see they are open. They simply don't want to help customers. Either fix the issue or update your hours. Stop wasting people's time and gas.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2060 Village Link Road, Winston Salem?

McDonald's in Winston Salem is open daily from 5:00 AM to midnight.

What are the delivery hours for McDonald's at this location?

Delivery service is available daily from 5:00 AM to 10:30 PM.