McDonald's

3.5
1334 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12292 NC Highway 150, Winston Salem, NC
27127, United States

Hours

Reviews

3.6
1,306 reviews
5 stars
499
4 stars
276
3 stars
210
2 stars
99
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with many experiencing long wait times for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.

Customer Service

Feedback indicated a lack of professionalism and friendliness from some staff members, particularly management, leading to negative customer experiences.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh food while others received cold or poorly prepared items.
  • AM
    Anna McCombs
    Oct 26, 2025
    2.0
    Just asking...is the tiniest amount of starter sauce now considered the normal amount? Also, why is this store always out of sweet and sour sauce? Seriously? And why is manager so rude, condescending, and unwelcoming? I despise that this is the closest McDonald's to me... bc they're also the world's slowest.
  • TC
    Tess R (Tess CRNA)
    Oct 7, 2025
    5.0
    Fast service clean dining room
  • JC
    Jerry Collins
    Oct 6, 2025
    2.0
    Ordered two sausage biscuits and a bacon egg cheese and when I arrived home had three sausage biscuits. Disappointed!!
  • KG
    Kimberly Grieser
    Oct 5, 2025
    1.0
    Ordered bacon egg and cheese, extra bacon and extra cheese, paid for it and got NO egg or extra bacon or extra cheese. Got home to disappointment. I just don't get why people can't do their job. It's not hard. Manager could've cared less too.
  • AL
    Arnold Layne
    Sep 12, 2025
    1.0
    McDonald's is well aware of the massive damage they've done to our home with their environmental abuse yet they continue to harm us with their massive use of petroleum plastics. They can very easily use paper cups but they've shown that They Don't Care About Us at all.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 12292 NC Highway 150, Winston Salem?

The McDonald's location in Winston Salem is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM Thursday through Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Wednesday and Sunday, and from 5:00 AM to 12:30 AM Thursday through Saturday.