McDonald's

3.5
1347 reviews
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Business Details

12292 NC Highway 150, Winston Salem, NC
27127, United States
(336) 764-3402
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12292 NC Highway 150, Winston Salem, NC
27127, United States

Hours

Reviews

3.6
1,319 reviews
5 stars
507
4 stars
276
3 stars
210
2 stars
100
1 star
226

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and unhelpful management.

Speed of Service

Many reviews mentioned slow service, particularly in the drive-thru, with long wait times for food.

Food Quality

While some customers praised the freshness of the food, others reported receiving cold or poorly prepared items.

Cleanliness

A few customers noted that the restaurant was clean and well-maintained, contrasting with the overall negative feedback.
  • LW
    Lorali Warren
    Jan 1, 2026
    2.0
    normally don’t have many issues but today i went through the drive thru and ordered a cheeseburger meal with only cheese and pickles, get almost home and realized it was messed up and went back. I told them it was wrong and they gave me new burgers… it was wrong AGAIN and the staff wanted to act like i was the problem even though i was very polite and even apologized when its not my fault that they messed up my burgers. Especially the manager she said “omg pull them up” definitely will be making the drive to the welcome location next time instead of here.
  • AH
    Angela Hege
    Dec 28, 2025
    1.0
    They got my order wrong when I called they said they fixs it an i gave them my name when I went there they said they couldn't find no information on who ever took my info to fixs my order get your stuff together
  • CF
    Cherie Frierson
    Dec 20, 2025
    1.0
    Every time I come here was order is made wrong. Today is the first time I've ever taken my wrongly made food back. All I wanted was extra onions and mustard on my double cheeseburger. After complaining they gave me so many pickles the bread was wet and no mustard! I'm never going there again.
  • KM
    Keishonta Mills
    Dec 15, 2025
    5.0
    Never had any problems at this location. A bit disappointed they ran out of Peppermint 😁 so I settled for my usual Iced Caramel Coffee w/ Chocolate Syrup.
  • SN
    Shawn N
    Dec 10, 2025
    1.0
    How in the world does this place even get 3 stars? This place is not good at all. The owners and managers would better serve the community to sell / quit and let someone run this business with some level of competence. I also provided feedback to McDonald’s corporate. Crickets. That link is useless
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 12292 NC Highway 150, Winston Salem?

The McDonald's location in Winston Salem is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM Thursday through Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Wednesday and Sunday, and from 5:00 AM to 12:30 AM Thursday through Saturday.