Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,206 reviews
5 stars
728
4 stars
482
3 stars
368
2 stars
193
1 star
435
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant and bathrooms.
Service Quality
Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Customers frequently complained about cold or poorly prepared food, with some stating it was inedible.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of acknowledgment.
Operational Issues
Customers expressed frustration over inaccurate operating hours and unavailability of menu items.
- TLTrisha LearyJan 3, 20265.0We visit this locations regularly while traveling from the lake to New Bern, NC. The staff is always so efficient and pleasant. Our orders are always right (even when we have special requests). I really enjoy visiting! Great work team, you're doing a great job!
- ASAndrea SDec 26, 20251.0Stopped in while traveling. Just wanted to use the restroom and get a quick bite to eat. Six or seven people working behind the counter, but the whole restaurant was filthy! Bathroom was disgusting. I didn't even want to eat there. Go somewhere else!
- LLLinaDec 23, 20251.0Худший макдональдс в котором мы были. Ждали 20 минут заказа, хотя людей было не много
- JCJonathan CruzDec 8, 20251.0I don't know if she's the manager or not, but the older Black woman is rude. I'm just passing through from Florida, and the screens were off, and I had to ask at the register because it was a special order.He made me feel like trash and I had to complain because he didn't give me the coffee I asked for and she said it was my fault for leaving. He gave me everything and I told him to put everything in the coffee because it's easier with his machines and it got worse. I don't want to hear about McDonald's for now. ..
- LWLateefa WebbDec 3, 20255.0Chris and another lady that works night shift are amazing. When I come there on my breaks the service and quality of the food is outstanding. Even when they are over book with driver thru customers the service never fails. Once time I left in a rush forgot a sandwich, I called back and Chris made sure I was taking care of. He apologize and gave me my sandwich I paid for. Definitely should get the employee of the year awards. He goes above and beyond. I come there just about every night to eat on break. Thanks for serving us workers late night. We appreciate it.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5028 US Hwy 264 West, Wilson, NC?
McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 through their online ordering platform.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24/7 for your convenience.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on Apple Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is one of the available services at this McDonald's.
What services and amenities are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there hotels nearby if I'm visiting from out of town?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott Wilson, Country Inn & Suites by Radisson, Hampton Inn & Suites Wilson I-95, Sleep Inn Wilson, Holiday Inn Express & Suites Wilson I-95, Microtel Inn & Suites by Wyndham Wilson, and Red Roof Inn.
What other fast food options are available near this McDonald's?
Nearby fast food options include Blimpie, Burger King, Bojangles', Chick-fil-A, Jersey Mike's Subs, Best-N-Burgers, Dippin' Dots Ice Cream, and Crackle Barrel.
Are there any convenience stores or gas stations close to McDonald's?
Yes, nearby convenience stores and gas stations include BP America, BP, and Wawa, which can be convenient for fueling up or quick shopping.