Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about cold, poorly prepared food, including issues with incorrect items and lack of seasoning.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.
Inconsistent Experience
Feedback indicated a significant variance in service quality depending on the time of day and staff on duty, with some praising the morning crew while criticizing the evening staff.
Drive-Thru Issues
Many customers expressed frustration with the drive-thru service, citing long wait times and the need to pull forward for orders.
MH
Mike Hardee
Nov 12, 2025
5.0
I come here to get the Mc rib while they have it. Can't go wrong there. This place has a drink fountain in the lobby while most McDonald's don't.
PW
Pamela Wells
Nov 3, 2025
3.0
Ordered the new Deluxe Bacon Buffalo Chicken Sandwich combo and got down the road and found out that it was just a plain chicken sandwich. No Bacon and no Buffalo Sauce. Paid $20 for a plain chicken sandwich combo 🤬 and a coffee.
KK
King King
Oct 25, 2025
1.0
If I can give this store no stars I would. They are not active listeners got to keep repeating your order. This use to be the best McDonald to go to. Fast forward now ugh. I got to keep repeating my order in drive thru. When I go somewhere else I only have to repeat myself once. It’s terrible some people are not morning people I understand that. But every time I come to this establishment it’s the same person in the drive thru and I got to keep repeating myself. It’s early in the morning people have places to go instead of sitting in the drive thru and keep repeating stuff that you should’ve heard the first. Do better.
MD
Mike Diddy
Oct 16, 2025
1.0
Honestly, the most slowest type of staff I’ve ever seen in a McDonald’s on top of that every time I get my order, they always tell me to wait in the front and I wait in the front. I wait for more than 10 minutes by the time I get my food, it’s ice cold. The last time I’ve been eating the food here only two times. It’s both terrible each time. These people do not know how to season or even fry a fry. I don’t know how hot it is, but I guess when you come from the south, a lot of things are difficult. Most of these people aren’t even educated to be in here. Don’t come here. Don’t waste your time.
DP
Darian Pearson
Oct 12, 2025
3.0
My orders are never complicated and im usually pretty understanding but idk what it is about this store and frappes but they are terrible about getting them out. Almost everytime im pulled forwards to wait for it then when I get it its all melted like its been sitting there. Today I waiting 30min for a melted frappe... Its not a bad store they just need to do better.
What are the regular dining hours at McDonald's on Raleigh Rd NW in Wilson, NC?
McDonald's on Raleigh Rd NW in Wilson, NC is open daily from 5:00 AM to 11:00 PM for regular dining.
What are the drive-through hours at this McDonald's location?
The drive-through at McDonald's on Raleigh Rd NW is open from 4:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I order delivery from McDonald's in Wilson, NC?
Yes, McDonald's offers delivery daily from 5:00 AM to midnight with services including same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service available during its drive-through hours.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include the BP gas station for fuel, H Mart supermarket for groceries, and Señor Munchies Mexican Snacks restaurant for other dining options.
Is there a coffee shop close to McDonald's on Raleigh Rd NW?
Yes, Scooter's Coffee, a coffee shop and café, is nearby if you're looking for coffee before or after your McDonald's visit.
Are there other fast-food options near this McDonald's?
Yes, nearby fast-food options include Burger King, Wendy's, and Wayback Burgers, offering different burger and fast-food choices.
What services does this McDonald's provide to make ordering or pickup convenient?
This McDonald's offers drive-thru, curbside pickup, mobile ordering, McDelivery, mobile offers, and free WiFi for a convenient experience.