McDonald's

3.5
1061 reviews
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Business Details

2100 W Nash St, Wilson, NC
27893, United States
(252) 291-7041
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2100 W Nash St, Wilson, NC
27893, United States

Hours

Reviews

3.5
1,061 reviews
5 stars
354
4 stars
254
3 stars
170
2 stars
84
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of complaints.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Drive-Thru Experience

Customers frequently mentioned long wait times and poor service in the drive-thru, contributing to frustration.

Management Response

Some reviews noted positive interactions with management, who addressed issues and showed concern for customer satisfaction.
  • QQ
    qngelluv
    Nov 12, 2025
    5.0
    Very good service, people are nice.
  • DE
    Dana Elliott
    Nov 9, 2025
    3.0
    Come prepared to be pulled up in drive-thru just so they can make their service times. I understand if it’s a special order but what is the purpose of placing the order ahead of time just to still have to wait 10-15 minutes
  • EH
    Elizabeth Hanley
    Oct 1, 2025
    5.0
    I went today and the drive through did an amazing job taking an add on coffee order for my boss at the last minute..I appreciated their service and their coffee is back to their old standards hope this continues So the quality has really gone done recently...the coffee has been so bad that when I got it early this morning I had to throw it out It was so cold with z terrible taste....then I went for my boss they screwed it up and the lid wasn't on right so it went all over only for it to be cold and bitter tasting...What happened! They used to have the absolutely BEST coffee in Wilson and it is now the w
  • TV
    Tina Vaughan
    Sep 30, 2025
    1.0
    Went through the drive through. Girl who gave me my food was extremely rude. I was in shock. Spoke to me as if I wasn't a customer. Managers need to make sure cashiers treat customers with respect. This girl acted like she wanted to fight.
  • AB
    Ashley Brewer
    Sep 28, 2025
    1.0
    Whomever the manager is working today at 10:50 a.m. is straight up rude and disrespectful! The app told me their was not any spots available and that I need to go to the counter and tell them My order # to get my food. She said it was against the policy and that I need to go back in the app and put my parking spot in. “Btw she never came and spoke to me directly only yelling to the other worker to tell her what to tell me.” I told her it wouldn’t let Me and her solution was to reorder it. Told her I’m not paying for it twice and the app is literally telling me to go in and pick up. She never once came to the counter only yelling I will do it this once. Like it was my fault the app messed up.
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Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 2100 W Nash St, Wilson, NC?

McDonald's is open every day from 5:00 AM to 11:00 PM for in-store dining.

Can I order delivery from McDonald's in Wilson, NC, and when is it available?

Yes, delivery is available daily from 5:00 AM to midnight at McDonald's in Wilson, NC.