McDonald's

3.4
2063 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1834 W US Hwy 421, Wilkesboro, NC
28697, United States

Hours

Reviews

3.4
2,063 reviews
5 stars
672
4 stars
477
3 stars
368
2 stars
177
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and floors.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items.

Management Concerns

Customers expressed dissatisfaction with management, citing a lack of training and oversight leading to poor service.
  • RL
    Rebecca Lunsford
    2 days ago
    1.0
    On November 21, 2025 they allowed 2 dogs in the restaurant dinning in, neither one were service dogs. Dog lunged to try to bite as we were walking by and growled at lady sitting next to them. That is not service dog behaviors! It is totally disgusting that they will allow 2 non service dogs in the restaurant while people are eating. And people trying to pass their emotional support dogs as service dogs are pathetic!
  • UU
    UberNinjaOfDoom
    Nov 10, 2025
    2.0
    Every single time.i order here in the past 6 months atleast and get the McDouble meal they dont put the onions on my burger, so o started asking for extra onions and they still dont pit onions on my burger. What the heck McDonald's?? Yall run out of onions this past year?
  • AC
    Andrew Caudill
    Nov 1, 2025
    1.0
    Don't expect the lobby to be open, or your food to be right, or to even get your food! Placed a mobile order at 10:24 for breakfast, got there at 10:30 to a forever long drive-thru line. Tried to just go inside but the door was locked and the workers who kept looking at me refused to let me in. Had to get back in the drive-thru line that hadn't moved but had gotten longer. Finally get to the speaker at 10:47 to be told they were completely out of breakfast and the time I had ordered did not matter. Why would you not make the food when it's ordered?? Obviously a breakfast order has come in and you stop serving breakfast soon, make the breakfast order!! It's so tough trying to rely on other people or to actually expect something out of someone.
  • JC
    Jess Cooper
    Oct 24, 2025
    1.0
    If I could leave no stars I would. Went through the drive thru made my order wanted it all large. Paid for it at 1st window. Went to second window was handed drink was small as I was telling the lady I ordered a large she was telling me to pull forward as if didn't care. Pulled up as asked. Not sure if it was the night manager on duty that brought out the first order that was wrong, but I asked if it was large because the order was already wrong she didn't care said it would cost more, so I said I will just go through the drive thru again well ordered again asked for a receipt to neither order did I receive a receipt, I even asked for one at the window and nothing. Each time same lady (2 diff orders) that brought the order did not even offer to fix or solve the problem. Bring it home and my better half is eating the burger well guess what the burger patties are still pink in the middle. And the burger I ordered which Yes there is pictures. It wasn't busy it was steady so all in all the issues should had been fixed and not treated the way they were. I've worked the restaurant field for many years and that's not the way to handle things. Needless to say at that location some changes should be made. In reality wish it could give negative stars for this location.
  • DD
    Dan Denver
    Oct 23, 2025
    4.0
    After receiving a pleasant greeting at the drive up speaker, the order taker interrupted me to talk to someone else about a Big Mac. Then she abruptly came back and answered a question i had. I gave her my code and told her what i wanted, but she had to ask again, because she didn't remember the item that I just asked about, and then ordered. ### The food was great, though! # # # # # # Revising my review, as I had occasion to go through the ordering process at a different store and found that, apparently, when you redeem a Monopoly prize, you cannot pay in the app for the balance of your order. So, this is a McDonald's problem and not the fault of the cashier at the store. I will also gratuitously add a star back.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1834 W US Hwy 421, Wilkesboro, NC?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight.