Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
871 reviews
5 stars
320
4 stars
203
3 stars
143
2 stars
66
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, unprofessional staff, and incorrect orders, leading to a negative perception of overall service.
Food Freshness
There were numerous complaints about cold, stale, or improperly prepared food, with some customers noting that their meals were not fresh.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and the presence of flies, which detracted from the dining experience.
Customer Experience
While some customers praised friendly staff and good service, many expressed frustration with the overall experience, citing long wait times and order inaccuracies.
- AHAngelika Hancock5 days ago1.0I got a small coffee that wasn't coffee and a three piece chicken strip that I threw away because they were so tough.
- BFBrandon ForehandDec 25, 20251.0Terrible worst McDonalds just stop in Taylortown they need to fire everybody at this place
- KSKeith SamuelsDec 23, 20255.0Hot and fresh like it should be.
- PRPamela RabstejnekDec 5, 20253.0No grinch meals as of Friday night
- BSBrenda Lee StewartNov 27, 20251.0Horrible fast food place! Not FAST AT ALL! Employees would rather be somewhere else!
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in West End, NC?
The dining area at McDonald's in West End is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 4:00 AM until 1:00 AM the next day.
What are the delivery service hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:00 PM.
Which payment options are accepted at McDonald's on NC Highway 211?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru and curbside pickup services?
Yes, this location offers both drive-thru and curbside pickup services.
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on the App Store and Google Play.
Is free WiFi available at this McDonald's in West End?
Yes, free WiFi is available for customers at this McDonald's location.
What are some nearby places of interest around McDonald's at 4191 NC Highway 211?
Nearby, you can find Redbox rental kiosks for movie rentals, Western Union for money transfer services, Dollar General for shopping, and Hunt Brothers Pizza if you're looking for another dining option.
Are there other fast food or dining options near this McDonald's?
Yes, other nearby dining options include another McDonald's, Mamma Mia Seven Lakes Italian restaurant, Casa Santa Ana Mexican restaurant, and Casa Garcia for Tex-Mex and American cuisine.
What services are available nearby that could be convenient for families visiting McDonald's?
Nearby services include Kool Kids After School Care for child care, Seven Lakes Friendly Mart convenience store and gas station, and Seven Lakes Kennels for pet sitting and grooming.