McDonald's

Reviews

• AC

  Ashley Cosaboom

  Dec 26, 2025
  1.0
  Terrible service. Sat in line for 10 mins while my order wasnt taken but the other line 4 different cars orders got taken.
• RR

  Randy Reagin

  Dec 22, 2025
  5.0
  Me, my wife, and our three kids stopped in on our way back from Mars Hill to grab a quick dinner. We went inside and my kids ran off to the playplace while I worked on our order at the kiosk. The manager came over and told me that their system was down and that it would be approximately 15 minutes before it came back up so we would have to wait or go somewhere else. He offered us drinks and I asked if it'd be okay if I ordered food from somewhere else and brought it over since my kids were enjoying the playground. The manager had no problem with that at all but a couple minutes later came over to where we were sitting and offered to take our order on paper and go ahead and fix us something while the system was down. We got our food quickly and ate. When we went back to pay before we left, he said that we had been "wonderful" and declined to take our money. I know this wasn't a typical McDonald's experience but it was super awesome for us and we appreciate the manager and the staff so much for taking care of our family. Really brings into picture the "reason for the season.". Thank you.
• AF

  Anna Funes

  Dec 15, 2025
  1.0
  The lady handing out food with the red plaid sweater on Monday, 12/15/2025 at 7:30pm is extremely RUDE! Didn't give us a chance to ask for sauces so we waited and she waved at as telling us to go on... since we didn't, she opened the door and I asked for sauces and she huffed and mumbled under breath... disrespectful and extremely rude! I can understand having a bad day but not all customers are the same. That woman needs to learn how to treat people with respect.
• CM

  Cody Marsh

  Dec 15, 2025
  2.0
  McDonald's will always get a two because they keep raising their prices over the years and the service sucks. I might as well go to Applebee's for the prices now because they actually have real food. Then they arent even as fast as chick fil a so what am I paying for?
• AT

  Ashley Taffer

  Nov 28, 2025
  2.0
  Took my kids here a few days before Thanksgiving 2025. Was having a great time until an older female employee with dyed red hair started being incredibly rude to customers. All of the tables at the store had followed the same protocol, order, get a tent with a number, place it on their table and wait for their food to be brought out. The issue started after we had gotten our food, when the older female employee came in to the play area looking very annoyed, found the table with the proper numbered tent and then proceeded to basically throw the tray down and say in an incredibly rude tone "I called your number FOUR times!" and then walked off. I was taken aback because I have always assumed that if they give you a numbered tent that they automatically bring you your food and you don't have to stand up front waiting for your "number to be called". There is no way anyone would hear their number called while inside the play area in the first place and I personally prefer to supervise my children and that other parents do so as well, instead of standing out waiting for their number to be called. Then it happened again with the same employee and a table with a few women. This became a bit more of an issue because the women at the table were, rightfully, upset about being treated rudely. I had ordered an additional drink for myself and knew that this employee was likely to say the same thing to me so I waited by the door so that I could see her and just meet her there since she clearly was having a big issue with having to bring food out to people. She said something similar to me in which I mentioned what I had above regarding the fact that in every McDonalds I have been to lately, if they give me a tent they have always brought the food to my table and not had an issue with it. Her remark was, "well, we do if we have time". How am I as a customer suppose to know this? I wasn't told anything when I ordered at the counter, I was just given my numbered tent. It really left a bad impression and I will probably not be back in for a while because I'd rather not be met with nasty and rude attitudes as a customer doing everything 'right'.

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