Pizza Hut

3.5
332 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5188 Reidsville Rd. in Walkertown, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5188 Reidsville Rd., Walkertown, NC
27051, United States

Hours

Reviews

3.5
332 reviews
5 stars
148
4 stars
51
3 stars
35
2 stars
26
1 star
72

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and failure to follow special instructions.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unresponsive management.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, mentioning burnt, dry, or improperly cooked pizzas.

Delivery Issues

Customers frequently complained about late deliveries, cold food upon arrival, and poor communication regarding order status.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service at specific times, indicating potential improvements.
  • AB
    Abby Burdick
    Dec 9, 2025
    1.0
    this pizza hut robbed me, i ordered online and the total was $7.48 and a day later the charge updated to $16 and i did not authorize a tip and it put my account into the negative. i’ve called 4 times and every time i was told to give 24-48 hours for the manager to get in contact with me and they still haven’t, it’s been 2 weeks and my bank keeps charging me overdraft fees. this location will rob you, don’t order from here.
  • SR
    Sierra Robinson
    Dec 9, 2025
    1.0
    Had to tell them my order multiple times, had to correct my order multiple times, still got my order incorrect.
  • JI
    Jermaine iswatchingyou
    Nov 24, 2025
    1.0
    They had one job to fulfill my order. After placing my order online and driving to the location, I was informed that they did not have breadsticks and would have to issue a store credit for the breadsticks. A store credit, so now they have forced me to order again. I was about to leave and I noticed that my cinnamon sticks were also missing. After asking I was told that "cinnamon sticks are made using the breadsticks", as if I could possibly have known that. They then issued another credit. I asked why I couldn't simply recieve a refund back to my debit card and the cashier said " we can't do a partial refund on a debit card and they can't issue a cash refund for a debit card purchase". I wanted to call BS but I didn't want to argue with an employee who was clearly combative. I hope I never need to revisit this location but I'm afraid that their credit will only work there. I really just wanted my money back no matter how it was done. The food was decent one pizza was actually burned a little. I would not recommend to people I like.
  • YI
    Yup it'strue
    Nov 16, 2025
    1.0
    Well, gone are the days of good service. I can not and will not recommend Pizza Hut in Walkertown, but I will warn others of a very dismal and late delivery! We placed an order of just under $50 to be delivered to our door (7 minutes away). The tracking app gave us 2 different drivers and 8 different ETA's. Pizzas arrived cold, cheese hard, and the blue cheese sauce was never placed in the bag! It took a whopping 48 minutes to receive the order, and the "buy 1 get 1 free personal Pizzas " are a joke infantile size that would require a magnifying glass to actually see. We are done with Pizza Hut.
  • JM
    June M
    Oct 24, 2025
    1.0
    I normally go to this location once or twice a week. Today was a complete disappointment. I ordered a large cheese with extra sauce. Got the cheese no extra sauce. They can't even get my first name right. The pizza was burnt disgusting. Usually they get my order right. I don't plan on ever coming back. Really sad because the guy who normally makes my pizza always does an amazing job. I like my pizza just right not over cooked. The birds will enjoy it.

Frequently Asked Questions About Pizza Hut

What types of services does Pizza Hut at 5188 Reidsville Rd. offer?

Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.

What are the operating hours for delivery and takeout at this Pizza Hut location?

Delivery and takeout are available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, Fridays and Saturdays from 10:00 AM to 1:00 AM.