Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,665 reviews
5 stars
555
4 stars
385
3 stars
231
2 stars
137
1 star
357
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food being undercooked, cold, or incorrect, including raw burgers and hard fries.
Service Speed
Many reviews highlighted inconsistent service speed, with long wait times reported for both drive-thru and mobile orders.
Customer Service
Several customers experienced rude or unprofessional behavior from staff, including managers, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration over having to return for corrections.
Cleanliness
Some reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
- GSGary SwaenepoelNov 4, 20251.0This the third time in the last sixth months that my quarter pounder with cheese was not completely cooked. The middle of the burger was RAW.
- EDEileen DowellNov 2, 20251.0We submitted a mobile pick up order that took 40 minutes to receive after checking in. The food was ice cold and we found a hair in our burger. We could under stand the wait if the food came out fresh, we will not be returning to this location.
- STS TOct 25, 20252.0We get fries a few times a week for my son. They are always fresh but The staff is so dull...never any smiles. I have to buy him a happy meal toy Everytime since he doesn't eat Meat there are no Happy meal fish options. That's OK, I don't mind having to buy just the toy but they won't sell me the happymeal Box....They won't ever give me one w/the toy. It's weird, my son is there like asking for a box, I'm Begging to BUY a .5cent box and they refuse. It's just odd to me. It's like 3x a month we go there.
- SGSamantha GreenOct 21, 20255.0We were in vacation out this way for the Balloon Festival as vendors and by the time we finally got out of there for the night to grab some food, McDonald's was one of the few places still open thankfully and those working the nightshift did a great job, we had a larger order because there are five of us and the employees got everything right the first time and made sure it was all there. Honestly this is one of the better McDonald's that we've been to and it's certainly better than where we are from. Either way, you all did great, thanks for food and thanks for the service. We will definitely stop here again next year for the festival again. We ordered, two big macs meals, one crispy deluxe meal, one quarter pounder w/cheese meal, and happy meal.
- PCPayton CampbellOct 18, 20251.0If i could give Zero stars i would! This is the 2nd time ive came to this mcdonald’s and received half full frie boxes with fries as hard as rocks! The Mccrispy gold sandwich had no gold sauce… not to mention i’ve already been waiting in line for almost 40 min and im still waiting so i can have fries that aren’t hard and half full. Please go to a different mcdonald’s
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 975 Glenway Dr, Statesville?
McDonald's in Statesville is open daily from 4:30 AM to 11:00 PM.
What are the delivery service hours for this McDonald's location?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 10:30 PM, and Friday and Saturday from 5:00 AM to 11:30 PM.
When is the drive-thru open at McDonald's Statesville?
The drive-thru is open Monday to Thursday and Sunday from 4:30 AM to 11:00 PM, and all day Friday and Saturday from 4:30 AM until 4:00 AM the next day.
Does McDonald's at this location offer curbside pickup and no-contact delivery?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order for delivery or pickup at McDonald's Statesville?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android devices.
What payment methods are accepted at McDonald's on Glenway Dr?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any nearby restaurants if I want a different dining option near McDonald's?
Nearby restaurants include KFC for chicken, Wild Wok Statesville for Asian cuisine and sushi, IHOP for breakfast, Sorrento Pizzeria for Italian food, Bojangles', It's Just Wings, Chili's Grill & Bar, and Panera Bread café.
Where can I find a nearby frozen yogurt shop after visiting McDonald's?
Sweet Frog Premium Frozen Yogurt - Statesville is located near McDonald's if you want to enjoy frozen yogurt afterward.
What nearby retail and service stores are close by McDonald's that might be useful during my visit?
Mattress Firm for furniture, Big Lots discount store, T-Mobile and AT&T stores for mobile needs, Wells Fargo ATM, and Verizon Authorized Retailer Cellular Sales are all conveniently near McDonald's.