McDonald's

3.6
2705 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3203 Taylorsville Highway, Statesville, NC
28625, United States

Hours

Reviews

3.6
2,705 reviews
5 stars
993
4 stars
627
3 stars
434
2 stars
219
1 star
432

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Service Speed

Many reviews highlighted long wait times in both drive-thru and inside the restaurant, with some customers waiting over 30 minutes for their orders.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers experiencing disrespectful behavior from staff.

Food Quality

Several customers noted that food was often served cold or poorly prepared, impacting their overall experience.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in the play area and bathrooms, affecting the dining experience.
  • NC
    nat cox
    Nov 16, 2025
    1.0
    Horrible service and food 1/10 👎
  • AC
    Amanda Clark
    Nov 14, 2025
    2.0
    The staff is pretty awful, doesn't take a friendly person to work there, that's for sure!
  • JP
    Joyce Polk
    Nov 11, 2025
    1.0
    If I could I would give negative stars. I order ice cream in cup and two cookies. After the cashier took my order she immediately started stocking instead of fixing such as small uncooked order. To my surprise I saw the expedite person pull two cookies and had them in her hand without gloves. So I urgently called the cashier and explained i didnt want any cookies from an employee bare hand. So I asked for a refund. Then here comes the rudest manager ever. No apologies, and I was told to say less. He most definitely not management material. The employees, management and the service st this Macdonald is horrible. Never will return and someone need to address these issues.
  • JR
    James Richards
    Nov 9, 2025
    1.0
    Never fails no matter what time of the day always get pulled to parking spot to wait for 15 minutes to get your cold fries McDonald's need to get there shit together.
  • BJ
    Breanna Jenkins
    Nov 2, 2025
    1.0
    Order was wrong, wrong drink, wrong everything, i ordered a mcdouble meal and get burn bread meat that tasted like sewage. I ordered a strawberry milkshake and got given a strawberry banana smoothie, HOW do you mix those up? Its horrid and outrageous, if i could give zero stars i would, but unfortunately i cant.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Statesville, NC?

This McDonald's location in Statesville, NC, is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24 hours a day, every day of the week.