McDonald's

3.7
1777 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 Signal Hill Dr, Statesville, NC
28677, United States

Hours

Reviews

3.7
1,777 reviews
5 stars
739
4 stars
388
3 stars
269
2 stars
121
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned issues with food quality, including cold or old food, incorrect orders, and unsatisfactory preparation.

Positive Experiences

Some customers praised the friendly service and quick turnaround during busy times, highlighting a few positive experiences.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to some customers' experiences.
  • MR
    maggs rose
    Jan 2, 2026
    1.0
    the staff closes the store despite it being 40 minutes early. Bums…..imagine being mad you have to do your only minimum wage job.
  • JD
    Johnny Davis
    Dec 31, 2025
    2.0
    Like not terrible, except the guy they have cook is a bigger guy, and not being mean, but I don’t wanna eat food after someone’s gut has been literally in the food. Like I watched him lean over the grill after putting food in those trays and his whole stomach go in the tray. Everyone else that works there is great though, especially Tracy!
  • KK
    K
    Dec 15, 2025
    1.0
    I never leave reviews. But nah… it was 2 girls on the second window handing out the food. I asked for my sauce and she kindly handed it to me. To whoever was beside her girllll find a new job go to a warehouse or something. No one asked for your horrible customer service and feedback when you said “yall be nice giving them sauces I always say no” girl what? Im going to always get my sauce especially if I paid. Anyways find a new job immediately… customer service will definitely not be for you!
  • AQ
    Avery Queen
    Dec 8, 2025
    1.0
    Very rude, my family stepped in for lunch. Apparently the supervisor and and new hire was such in a rush they moved out things off of our table and said nothing........ May God Bless you and McDonalds this holiday year
  • KB
    Kyle Broome
    Nov 30, 2025
    1.0
    I had a really bad experience at this McDonalds tonight. Ordered my food with the Mobile App. Was asked to pull forward into a spot to wait on my food. I waited 20 minutes and they sent out my food with no drinks. I waited an additional 5 minutes and at this point I was annoyed because how long does it take to make 4 simple drinks. I went inside and asked if I could just make my own drinks and I noticed 4-5 employees just standing around. No one offered to help and looked at me like I had 3 heads. Finally one of the employees working the drive through handed me some cups and I made my own drinks and grabbed a drink tray/headed out the door. Extremely frustrating and annoying experience. I won’t be back anytime soon.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Statesville, NC is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it closes at midnight.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.