McDonald's

3.7
1770 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 Signal Hill Dr, Statesville, NC
28677, United States

Hours

Reviews

3.7
1,770 reviews
5 stars
738
4 stars
389
3 stars
268
2 stars
119
1 star
256

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Speed of Service

Many customers reported extremely slow service, with long wait times for food and orders.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, cold food, and unsanitary conditions.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some customers experiencing dismissive or rude behavior.

Positive Experiences

Despite the negative feedback, some customers praised the cleanliness of the location and the friendliness of certain staff members.
  • SB
    Selena Barton
    Nov 14, 2025
    4.0
    Friendly and quick service. I was traveling so it was quick stop to get some lunch before the next 4 1/2 hours of driving.
  • LK
    Lisa Keatley
    Nov 9, 2025
    1.0
    This used to be the best McDonalds, but recently it has went so downhill. Waited 20 minutes on a mobile order only to have half the order missing. Went back in to get the missing sandwiches. Should have checked them because they WERE WRONG! There were about 7 people waiting, drive through backed up, everyone was frustrated. This location needs some help to get back on track.
  • CJ
    cindy jenkins
    Nov 2, 2025
    1.0
    Not once but twice we waited 30 minutes for our food. First time they forgot about us and had given out food to someone else. Today we waited 30 minutes again they parked us. After awhile I went in to see what was up and they gave me our food. Cheeseburger only ketchup and pickles was mustard and extra onions. Even the ticket clearly stated ketchup and pickles only. They all so forgot a nugget. They need to do better. We won’t be back to this location. The owner or corporate needs to see this and get involved.
  • JW
    Joshua Willis
    Nov 2, 2025
    1.0
    30 freaking Minutes for a Curbside Order!!!! This is the worst run and trained McDonalds I have have the misfortune of visiting in ages!!! People standing around and wandering back and forth while every bell, whistle and alarm are going off! I had to come inside after 30 minutes to try and find out where in the world my family's food was and to be told "oh we are making it now". 10 minutes later food is plopped in front of me at the counter incomplete!! And then given empty cups and told to fill my own drinks up!!! I ordered curbside and had to haul everything to the car by myself!!! Not a single offer of help, not a single apology from management or even the guy who brought my food to the counter and walked immediately away?!!?!! This is absolutely disgusting and this particular branch will not receive any of my business going forward and I will be sending a formal complaint to McDonalds corporate as well due to the insane service received. Absolutely disgusting!
  • CR
    chasity rhodes
    Oct 26, 2025
    1.0
    We went before we even wasted our time order to make it easier for everyone and asked if they could break a $100 no yes or no so they take our order we get to the window some weird lookin kid w acne said “OH MY GOD” like honey this is McDonald get a life it’s your job. At least they gave us our sauces tho right haha

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Statesville, NC is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it closes at midnight.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.