McDonald's

3.2
761 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
229 Mocksville Hwy, Statesville, NC
28625, United States

Hours

Reviews

3.2
761 reviews
5 stars
254
4 stars
139
3 stars
94
2 stars
51
1 star
223

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including incorrect orders, cold items, and poorly prepared meals.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and in-store orders.

Staff Attitude

A significant number of customers experienced rude or unprofessional behavior from staff, impacting their overall experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Management Issues

Several reviews mentioned poor management practices, including staff being untrained or not properly supervised.
  • MM
    Mmm M
    Jan 5, 2026
    1.0
    Lobby was closed at 10 pm. Food was relatively quick but not worth eating. No condiments on burgers and they definitely seem old and dried out.
  • MB
    Mary Bell
    Dec 21, 2025
    1.0
    I ordered Quarter pounder meal with strawberry shake..the burger had no condiments nor cheese , just onions smh then the strawberry shake was just vanilla. I got cheeseburger with chicken nuggets for my kid and the burger just had cheese and pickles. The food was not good and no salt on fries. Waste of $25
  • SR
    Sunnat Rakhimjonov
    Dec 15, 2025
    1.0
    Hello, I placed an order today, but unfortunately my French fries were missing from the order. I paid for them, but they were not included in the bag. I would appreciate it if you could look into this issue. Thank you.
  • CW
    Crystal Weber
    Nov 30, 2025
    1.0
    I ordered a large Lg Carmel macchiato with extra caramel drizzle , Lg peppermint hot chocolate, 20 pc nugget and mcchicken. Well the Carmel macchiato was only half a small cup the peppermint hot chocolate tasted like hot water with a drop of peppermint. And the chicken was hard and cold. This place is horrible !
  • CJ
    Crystal Johnson
    Nov 28, 2025
    5.0
    I would like to thank Lauren for excellent customer service. It’s nice to walk into a restaurant and see someone smiling as they’re taking your order. Thank you so much. I know working in customer service sometimes it’s difficult but never stop smiling Lauren.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 229 Mocksville Hwy, Statesville, NC?

McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

During what hours is the McDonald's drive-thru available?

The drive-thru is open daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.