Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude staff, and frequent order mistakes.
Food Quality
Inconsistent food quality was highlighted, with complaints about cold, undercooked, or incorrect items.
Cleanliness
Some reviews mentioned cleanliness issues, particularly regarding staff hygiene and restaurant upkeep.
Staff Performance
While some employees were praised for their friendliness, many reviews noted a lack of professionalism and poor management.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, indicating a need for significant improvements.
AA
Anonymous Anonymous
Nov 9, 2025
2.0
If you pay for Sauces in the app make sure you receive them in the bag…
NL
Nikki Lee
Nov 8, 2025
1.0
Worst McDonald’s ever!!! Ordered breakfast never got my order after half an hour of standing there. So I ask for a refund wait another ten minutes and they only refunded me the meal and not extra sandwiches I had ordered!!! They care to much about online ordering and not the actual customers!!
SA
Skiio Arts
Nov 1, 2025
2.0
The breakfast crew is awesome and get stuff done but every evening I feel like stopping its extremely slow and they send all the cars in the drive thru to wait. And the order wasn't even right. I hate giving a bad review since im sure everyone is trying their best but I gotta be honest 😭
LW
L E W
Oct 29, 2025
1.0
Made me pull up and wait for a black coffee. Was told they don't keep fresh black coffee ready... Odd. Also 2.55! for a plain black coffee. Go ANYWHERE but here!
BS
Bryan Sikes
Oct 25, 2025
1.0
They need major help and leadership.. been there 5x and has been an issue with my order every time ..