McDonald's

3.1
1203 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
NC Highway 226 South, Spruce Pine, NC
28777, United States

Hours

Reviews

3.1
1,203 reviews
5 stars
295
4 stars
248
3 stars
237
2 stars
151
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Inconsistent food quality was highlighted, with complaints about cold, undercooked, or incorrect items.

Cleanliness

Some reviews mentioned cleanliness issues, particularly regarding staff hygiene and restaurant upkeep.

Staff Performance

While some employees were praised for their friendliness, many reviews noted a lack of professionalism and poor management.

Customer Experience

Overall, many customers expressed dissatisfaction with their experiences, indicating a need for significant improvements.
  • AA
    Anonymous Anonymous
    Nov 9, 2025
    2.0
    If you pay for Sauces in the app make sure you receive them in the bag…
  • NL
    Nikki Lee
    Nov 8, 2025
    1.0
    Worst McDonald’s ever!!! Ordered breakfast never got my order after half an hour of standing there. So I ask for a refund wait another ten minutes and they only refunded me the meal and not extra sandwiches I had ordered!!! They care to much about online ordering and not the actual customers!!
  • SA
    Skiio Arts
    Nov 1, 2025
    2.0
    The breakfast crew is awesome and get stuff done but every evening I feel like stopping its extremely slow and they send all the cars in the drive thru to wait. And the order wasn't even right. I hate giving a bad review since im sure everyone is trying their best but I gotta be honest 😭
  • LW
    L E W
    Oct 29, 2025
    1.0
    Made me pull up and wait for a black coffee. Was told they don't keep fresh black coffee ready... Odd. Also 2.55! for a plain black coffee. Go ANYWHERE but here!
  • BS
    Bryan Sikes
    Oct 25, 2025
    1.0
    They need major help and leadership.. been there 5x and has been an issue with my order every time ..

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Spruce Pine, NC?

McDonald's in Spruce Pine is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.