Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially in the drive-thru, with many experiencing long wait times.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, impacting the overall customer experience.
Order Accuracy
Many customers noted issues with incorrect orders, including missing items and wrong food.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and noted positive experiences during busy times.
KL
Kim Lewis
Oct 22, 2025
1.0
We ordered coffee at the drive up window. It was COLD. I ordered hot coffee…
SD
Synethia Dickens
Oct 7, 2025
1.0
They always have 5 or 6 cars waiting for food, very slow service
NH
Naoko H
Sep 25, 2025
1.0
Oh, my, gawd. What a disaster this place was. All I wanted was iced coffee. Employees lacked knowledge or skills. Stood around getting nothing done. I get it, it’s McDonalds. My expectations are low. But is it too much to just get one drink? McDonald corporate, you should provide hands on help to get this place running better… help them.
MB
Malcom Brown
Sep 24, 2025
2.0
EVERY TIME I go for breakfast they NEVER open on time!! When I get off work I’d like to have a bite to eat and head home, not have to wait an additional 15-20 minutes for them to open! Again this isn’t once in a while or here and there, this is EVERYTIME I go at 5AM!! I understand people have lives and things come up but seriously can you just open on time?
CH
Colon Henderson
Sep 5, 2025
5.0
Since I have been working in this area, I have been frequenting this establishment quite often during the week.
I would like to offer some feedback regarding a specific employee. I am only familiar with her first name.
JASMINE! I simply wanted to express how much I enjoy seeing her when I visit this particular McDonald's.
She consistently demonstrates exceptional politeness and friendliness. This young woman will undoubtedly become an outstanding manager in the near future.