Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders often requiring customers to pull up and wait.
Staff Attitude
Many reviews highlighted rude or unprofessional behavior from staff, with several customers expressing dissatisfaction with the customer service experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or poorly prepared food, leading to frustration and disappointment.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items, such as soggy fries and uncooked sandwiches.
CK
Carrie Koivula
Dec 23, 2025
1.0
Unless your going through the drive thru the service is terrible..
Long wait time for food when hardly anyone is inside.. floor is always slippery and the kiosks are always out of paper.
SC
Sam Creech
Dec 10, 2025
4.0
It's ok
JW
Jay Warrick
Dec 2, 2025
5.0
Fast friendly service will definitely return
KL
Kim Lewis
Oct 22, 2025
1.0
We ordered coffee at the drive up window. It was COLD. I ordered hot coffee…
SD
Synethia Dickens
Oct 7, 2025
1.0
They always have 5 or 6 cars waiting for food, very slow service