McDonald's

3.5
1631 reviews
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Business Details

884 W Market St, Smithfield, NC
27577, United States
(919) 934-9306
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
884 W Market St, Smithfield, NC
27577, United States

Hours

Reviews

3.5
1,631 reviews
5 stars
590
4 stars
350
3 stars
294
2 stars
116
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly cooked items, while others praised the freshness of their meals.

Staff Behavior

Customer service experiences varied widely; some praised friendly staff, while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.
  • MB
    Mike Bell
    3 days ago
    1.0
    Really disgusting seeing the restaurant manager out front smoking a cigarette…
  • RS
    Roma Shurenko
    Dec 28, 2025
    1.0
    This is the worst place I’ve ever been to! The employees do not wash their hands after taking packages outside to the cars. Inside, it is very dirty. Especially the playground — it clearly needs a deep cleaning and the carpet for the children should be replaced. The staff do not use gloves when preparing food, and they do not always follow proper hygiene. I saw the same person wearing the same home clothes for four days in a row! I come here to have a coffee, and my daughter loves the playground.
  • AA
    Austin
    Dec 9, 2025
    4.0
    Great staff best McDonald's around Smithfield
  • MO
    Mary Marchi Orellana
    Dec 7, 2025
    1.0
    This store can do so much better, lack of communication. Lack of care, they just walk by you while your standing at the register, dont greet, you could be waiting the longest and they still gonna tell you to wait while they get everyone else out of the way and you food gets cold. Employee dont wear uniform you can see they wear personal sweaters hoping that you know who they are.
  • JT
    Jessica Thomas
    Dec 1, 2025
    2.0
    Me & my boyfriend spend so much money at this place because it’s convenient & we live 5 minutes away but the food is never fresh as we request & try not to be difficult & give you guys the benefit of the doubt I get it gets busy but I had to leave a bad report because I’m very tired of my food being cold
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Smithfield, NC?

McDonald's in Smithfield is open 24 hours every day of the week.

What are the delivery hours for McDonald's Smithfield location?

Delivery is available from 5:00 AM to 11:29 PM Monday through Saturday and from 6:00 AM to 11:29 PM on Sunday.