McDonald's

3.5
1216 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1209 Brightleaf Blvd, Smithfield, NC
27577, United States

Hours

Reviews

3.5
1,216 reviews
5 stars
464
4 stars
256
3 stars
184
2 stars
103
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Many reviews highlighted dirty conditions in the restaurant, including unclean bathrooms and dining areas.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, overcooked, or incorrect items.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary.

Inconsistent Experience

Overall experiences varied widely, with some customers having positive visits while others reported significant issues.
  • SA
    Stacey Armstrong
    1 day ago
    1.0
    Scam!!! Ordered mcdelivery for my family of 6, had everything in my order besides two missing items! Hope that McDonalds worker was hungry for stealing my items! I’m getting my money back and I will never order from this McDonalds again! DO NOT ORDER FROM HERE EVER!
  • ME
    Makayla Edwards
    3 days ago
    1.0
    The food was gross I mean gross my fries were soggy and cold when I got them, the food was just disgusting I’m sorry to say it I usually like McDonald’s it was soggy and cold bc they took way too long I get people get busy then it took 20 mins to get my food for it to be wrong
  • GM
    Gypsy Morningstar
    Nov 9, 2025
    3.0
    Got our order very messed up and the wait time was 15 minutes. By the time we got the rest of our order, the first part of our order was cold
  • BM
    Brandy McIe
    Oct 14, 2025
    5.0
    Coffee break
  • BD
    Brandi Durant
    Oct 6, 2025
    1.0
    Is the manager Phillip Hines or is he just an associate?? I’d like to speak about my experience

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Smithfield, NC?

McDonald's in Smithfield, NC is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.