Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,235 reviews
5 stars
470
4 stars
261
3 stars
186
2 stars
104
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor order handling.
Food Quality
Many customers complained about cold, overcooked, or incorrect food orders, leading to dissatisfaction with the overall food quality.
Cleanliness Issues
Numerous reviews highlighted cleanliness problems, particularly in the dining area and restrooms, which detracted from the dining experience.
Long Wait Times
Several customers expressed frustration over long wait times for orders, both in the drive-thru and inside the restaurant.
Positive Staff Interactions
Despite negative experiences, some customers noted positive interactions with specific staff members, enhancing their overall experience.
- ASAlisa Stewart3 days ago5.0Great food of course its always good if cooked and made correctly. Employees are ok needs more smiles and small talk I think that would send it over the top
- ICIsreal CookDec 31, 20254.0Store was clean however, I was their for a career orientation and did not have a chance to experience customer service.
- FRFrankie RugkitDec 28, 20255.0Not sure who the gentleman was working the window but he had the biggest smile and a great sense of humor. His positive energy is infectious. Would go back just for the great encounter.
- CMCathy MurrayDec 26, 20255.0McDonalds is there when you need them We all love the convenience
- CCChristopherDec 20, 20251.0Evening shift is so rude got rushed while telling them our order after each item they kept saying "is that all" then had us wait an additional 10 minutes because they didn't give us our last item and employees kept ignoring us at the window overall experience was terrible.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Smithfield, NC?
McDonald's in Smithfield, NC is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer delivery and curbside pickup?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are available at McDonald's Smithfield?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's at 1209 Brightleaf Blvd have a drive-thru service?
Yes, this location has a drive-thru that operates 24/7.
Where is McDonald's located in Smithfield?
It is located at 1209 Brightleaf Blvd, Smithfield, NC 27577, USA.
What nearby fast food options are available around McDonald's at 1209 Brightleaf Blvd?
Nearby fast food options include Papa John's North Carolina for pizza, Taco Bell for Mexican cuisine, Smithfield's Chicken 'N Bar-B-Q for barbecue, Little Caesars Pizza, Hardee's for burgers, and Jersey Mike's Subs for sandwiches.
Are there any automotive services near McDonald's in Smithfield?
Yes, nearby automotive services include American Pride Xpress Car Wash, Murphy USA and Murphy Express gas stations, Deacon Jones Cadillac dealership, and Classic Ford Sales.
Which nearby retail stores and personal care services can customers visit near McDonald's?
Nearby retail stores include Mattress Firm, Bealls, and Burkes Outlet. Personal care services such as Great Clips, Raffles, Cost Cutters, and New Generation Stylez are also close by.
How can nearby points of interest like restaurants and service providers enhance my visit to McDonald's Smithfield?
You can enjoy a variety of nearby dining options, run errands at retail stores, or get automotive and personal care services before or after your meal at McDonald's, making your visit convenient and enjoyable.