McDonald's

3.3
2095 reviews
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Business Details

2502 S Horner Blvd, Sanford, NC
27332, United States
(312) 758-5355
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2502 S Horner Blvd, Sanford, NC
27332, United States

Hours

Reviews

3.3
2,095 reviews
5 stars
676
4 stars
389
3 stars
368
2 stars
200
1 star
462

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved complaints.

Food Quality

Customers frequently reported issues with food quality, including cold meals, incorrect orders, and undercooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Service Speed

Many customers experienced slow service, particularly in the drive-thru, with long waits reported for both food and drinks.

Management Issues

There were complaints about unprofessional behavior from management and a lack of effective training for staff.
  • CC
    chrisitna clem
    Nov 11, 2025
    5.0
    Very fast and friendly service.
  • AB
    anthony bly
    Nov 1, 2025
    5.0
    They are fast and one of the last McDonald's to have a playplace.
  • BS
    Baldwin Seals
    Oct 28, 2025
    1.0
    Ok..... as you know i really only do positive reviews... this must be said. About a week ago at this McDonald's location i witnessed 2 Caucasian, female managers harassing this black dude about trespassing..... There were 3 other people there using laptops withno food. The man was waiting on his kids to get there to buy them food. These 2 women called the police.... i left. Too disgusted to eat there. And im NEVER going back. Support who u want. My kids are biracial and i will not allow them to think that type of behavior is ok
  • AM
    ang mac
    Oct 25, 2025
    1.0
    We sat in the drive thru for 10m with no one being help. People coming out from inside said they weren't making any more meals. I had a cancel my order because they weren't going to make it anyway. The absolute worst McDonalds I've ever been at. I HIGHLY RECOMMEND not giving this mcdonald's any money
  • SH
    s h
    Oct 10, 2025
    2.0
    Update: To the owner, thank you for the reply but we no longer have that receipt. I may try to call in if there is a number on the website. Original review: Drive thru with an app order. At the speaker i identified my order number and she said my name it was under and wars told to drive up to the 1st window. When I got there that person did not see my order so she just kept saying she didn't see my order. Finally I just showered her my phone, and said the person at the speaker knew my name and told me to stop here. She then waved me on and said to go to the next window. So I did and they had my order, but I did mention to the person that the person at the 1st window didn't have a clue where my order was and didn't seem to know what to do. She then explained to me that she(1st window) probably couldn't see it once they processed it. Well, ok, but what a system problem . Just send me to the second window then.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald’s Sanford, NC location?

McDonald’s in Sanford, NC is open 24 hours a day, 7 days a week.

Does this McDonald’s location offer delivery and curbside pickup services?

Yes, they offer delivery, same day delivery, no contact delivery, and curbside pickup services.